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Today we have a double winner!👏🥳Congratulations to Loren who's achieved the NHS England Workforce, Training and Education National Volunteer Certificate as well as Volunteer of the Month. Loren has achieved 85 volunteer hours since March, doing a full 6-8 hour day of volunteering each week!🤩Helpforce #NHS75

Delivered a great coaching session today to another Head of Patient Experience. Agenda already set for next session. Great to share knowledge and expertise to benefit others and improve patient experience

Really enjoyed another great day with this fabulous team. Giving us some inspirational tools and ideas to put this great training into our everyday work.

Proud to lead such a great team and work with such fabulous people. Looking forward to the awards. Good luck to all nominees. All worthy winners I’m sure.

Our first #FeedbackFriday highlight goes to the team on Ward D10 - Maternity🤩. Over the past month, the team have received 100% positive ratings with no negatives. Great work team, well done to all!👏💙

Amazing team on D10. Such a credit to The Royal Wolverhampton NHS Trust 🏥

Could you be a Patient Involvement Partner (PIP)? Our PIP's are the voice of the patient and recently have helped us with designing new services, policies, and site audits and visits! See royalwolverhampton.nhs.uk/patients-and-v… for more

We are delighted to see two more of our HOPE volunteers join us this week, Bukiee and Olu 🤩They will be supporting vulnerable people across the Wolverhampton community who're accessing the Social Prescribing service👏💙 Do you want to be involved? Email [email protected] 🌟

A fantastic Patient Experience Group meeting today. Lots of truly inspiring colleagues demonstrating what they are doing to improve patient experience. Some wonderful work taking place. 👏 👏The Royal Wolverhampton NHS Trust 🏥 Patient Experience Team Debra Caroline Whyte MSc BSc RN

Kemal is well under way in his new role as a Bank HCA on his beloved Ward D7🤩Kemal has been shortlisted for the Helpforce Champions Award for Volunteer of the Year and will be joining our team at the event in London next week👏 Join us in wishing him the best of luck! 🤞🤞

Geoff and Shelly from our HOPE project are at University of Wolverhampton today attending the Wolves at Work Jobs and Opportunities Fair🤩Do you want to help vulnerable people across Wolverhampton experiencing isolation and depression? We are recruiting now, apply here 💙➡️bit.ly/48DEYid

Such a fabulous team. Good luck to all nominees. All doing worthwhile work with our respective volunteers. Thank you to Helpforce for organising and showcasing the great work and importance of volunteers.

Fantastic achievement from our wonderful patient experience team.

So very proud of this team. Such a pleasure to work with and they show every single day their passion for the roles they are in, always putting the patient first and striving for continuous improvement

This morning, Callum and Chris, our Patient Experience Advisors, delivered Complaint Investigation training to staff within the The Royal Wolverhampton NHS Trust 🏥 Primary Care Network😁 Fantastic engagement and questions from all attended👏🏼We will be undertaking more training sessions in coming months❗️

Such an important support service

Our fabulous Ashleigh. She has certainly set the bar regionally and nationally with volunteering.

Shortlisted for 4 national awards for the #Penna awards. Proud to put RWT on the map and of course to be part of a great team. #pennaawards Also had journal accepted for publication. Debra Caroline Whyte MSc BSc RN

For years my 47 year old brother loved Oasis. He Always thought never get to see live. Had heart attack March and acquired brain injury, sang oasis songs to him every day intensive care and after - now not able to go, has seizures. Breaks my heart.💔Noel Gallagher Liam Gallagher

Great to be in Wolverhampton for the first day of our roadshow today. We visited The Royal Wolverhampton NHS Trust 🏥 to talk about: - how they handle complaints - how they learn and act on findings - how complaints can help influence change. More to come tomorrow!