Decagon AI (used in Substack) is the only AI support agent I've chatted with that has actually been helpful and fixed my problem in literally 1 minute. My hopes for the future of AI chat bots has been restored.

Sat down with the legendary Harry Stebbings recently to discuss my journey from founding companies, to angel investing, and now launching A*. Check out this memorable episode using the link below! youtube.com/watch?v=6bF1Ro…

Thanks for the mention Corinne Marie Riley! Excited to be listed among so many other great companies.

Thrilled to reveal that Tailscale has partnered with Decagon to elevate their customer experience strategy with AI Agents! As generative AI develops rapidly, we're excited to continue pushing what's possible for our partners in this space. #AI #CustomerSupport

It's been rewarding to work alongside the ClassPass team to deploy Decagon — sharing some insights on how they're consistently delighting customers, enhancing support operations, and delivering cost savings. Read the full case study here: decagon.ai/case-studies/c…

Big congrats to Decagon forbes.com/sites/rashishr…

graham cracker more like Gram is cracked-er. If you're like Gram and want to learn fast, ship faster, and win... come join the deca-dream team 🚀

Guess who's at the top of the newest AI agent market map drop 🤔 (hint: it's us)

🎙️It was a pleasure chatting with Jesse Zhang from Decagon on the future of AI agents and applied AI. We talk about * how AI is reshaping customer support * how Decagon thinks about building differentiated products * the evolution of software pricing * the impact of AI

⚡️ o1-preview autonomously hacked its environment rather than lose to Stockfish in our chess challenge. No adversarial prompting needed.

AI agents in production: @Duolingo implemented Decagon as an AI support agent for their extremely popular Duolingo English Test and Decagon's AI agent has been able to resolve over 80% of tickets (vs a prior AI agent Duolingo tried that resolved 30% of tickets):

📢 New a16z thesis: AI will unbundle the BPO and disrupt the $300b outsourcing market. Enterprises often outsource important, but high-volume and repetitive work to BPOs. These BPOs rely heavily on human labor, often leading to slow turnaround times, human error, and

‼️We a16z have many applied AI companies who are hiring! Roles for full-stack and ML engineers, forward-deployed engineers, PMs, designers, GTM, and commercial counsel. DM me with a resume or LinkedIn. Roles are in-person in SF, NY and London, and backgrounds in tech, startups,

Industry leading enterprises are hungry for AI to improve their customer support, and they overwhelmingly choose to work with Decagon. I continue to be blown away by the pace of Jesse Zhang & Ashwin Sreenivas’ execution, product velocity and customer obsession. Congrats to

True story: For a decade, I had Comcast’s number saved as ‘Comcast Sucks’. Decagon makes customer experiences delightful, with near instant response times while cutting support costs by 50-80% (and often doubling NPS!). Personally I've never been more excited about customer

📣 We a16z are so thrilled to be co-leading Decagon’s Series C, just two years after introducing the founders and leading the seed at inception! Decagon is pioneering AI agents for customer experience and serves leaders like Hertz, ŌURA, Duolingo, Bilt, ClassPass, and

We’re backing Decagon, a favorite among the Forerunner portfolio (Oura, Chime & more), and a team defining what exceptional customer experiences look like in the next generation of business. Jesse Zhang, Ashwin Sreenivas & team have the customer-first intensity to win.

Huge congrats to Jesse Zhang, Ashwin Sreenivas and the entire Decagon (avra Batch 4) team. Their relentless focus on speed and product is why Decagon is beloved by so many large enterprises. In less than one year they grew more than 10x in revenue with best-in-class NDR

Thank you Nasdaq !