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🤨"My connection is not working well." 🤔"Is there a PlayStation Network outage?" If you experience a problem with your internet connection, please use the following guides! 💡Connection playstation.com/support/connec… 💡PlayStation Network Status status.playstation.com

By setting parental controls, you can set limits on play time and spending for your child's account. Our FAQ explains what the family manager can do and how to register child accounts. 💡How to set up family accounts playstation.com/support/accoun…

You can set a mouse for your dominant hand and its pointer speed on PS5🖱️ Customize your mouse options to match your play style! 💡How to use a keyboard and mouse on PS5 console playstation.com/support/hardwa…

With the PlayStation Accessories App, you can update DualSense Edge firmware and customize controller settings on your Windows PC! 💡How to Set Profiles for the DualSense Edge on Your PC playstation.com/support/hardwa…

2 Access controllers can be used simultaneously on a PS5🕹️🕹️ Access controllers can also be used at the same time with a DualSense wireless controller or a DualSense Edge wireless controller🎮 💡How to use an Access controller with other controllers playstation.com/support/hardwa…

You can save up to 30 custom profiles for your Access controller! Assign up to 3 profile slots and enjoy your gameplay while switching between profiles on the fly! 💡How to set up profiles playstation.com/support/hardwa…

If your digital game freezes or crashes during gameplay, try these troubleshooting steps. ⚙️Troubleshooting Freezes/Crashes playstation.com/support/games/…

👩"Let's play PS5 games together!" 🧑"How do I connect a second controller?" We have a guide here to help you with that! 💡How to pair another controller wirelessly playstation.com/support/hardwa…

If you experience harassment in PS5 voice chat, report it by following the steps outlined in the image. Our experienced moderation team will carefully review content and take appropriate actions. 💡How to report inappropriate voice chat playstation.com/support/accoun…

Do you know about the PlayStation Repairs website? For issues with your PlayStation consoles and controllers, answer a few questions and we can show you how to resolve problems at home or how to set up a repair. 💡PlayStation Repairs repairs.playstation.com

"I bought a game, but the download never starts😐" With downloads, check available console storage space, system updates, network status, and/or safe mode options. ⚙️Troubleshooting game downloads playstation.com/support/games/…

You can change the background of the Welcome Hub on PS5✨ Customize your background and widgets in the Welcome Hub and enjoy your own style! 💡How to customize the Welcome hub on PS5 consoles playstation.com/support/accoun…

"My DualSense wireless controller is unresponsive😖" In that case, use a pin or other pointed tool to press and hold the reset button for at least 5 seconds📎 💡How to troubleshoot DualSense wireless controller issues playstation.com/support/hardwa…

Make sure you've selected the edition you want when purchasing a game👀 If you'd like another version, press "..." to select other available editions. 💡How to make purchases from PlayStation Store playstation.com/support/store/…

PlayStation has teamed up with Crisis Text Line, if you are struggling with your mental health, a Crisis Text Line Counselor is available to anyone living in the U.S. for free, 24/7, by texting CIRCLE to 741741 For more info, visit playstation.com/en-us/support/…

To manage your DLC: 1. Highlight the game icon and press the options button. 2. Select Manage Game Content. If you're having trouble finding your DLC, visit the guide below. 💡How to troubleshoot add-on issues playstation.com/support/games/…

Combine PULSE Explore wireless earbuds with the PlayStation Portal remote player for an immersive gaming/audio experience at home or on the go✨ 💡How to connect PULSE Explore to PlayStation Portal playstation.com/support/hardwa…

Forgot your PlayStation Network password? Reset it by going to your Account Management page and navigating to Trouble Signing in? > Reset your password 💡Account Management playstation.com/acct/management 💡How to reset your password playstation.com/support/accoun…

To find out more about PS5 Pro compatibility with covers, stands and drives, as well as PS5 Pro resolution features, visit the guide below. 💡Compatibility Guide for PS5 Pro playstation.com/support/hardwa…

Para saber mais sobre a compatibilidade com tampas, suportes e outros dispositivos, além de recursos de resolução do PS5 Pro, acesse o guia abaixo. 💡Guia de compatibilidade para PS5 Pro playstation.com/support/hardwa…