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Automated interaction handling has transformed with recent game-changing developments in conversational AI and speech recognition. Speech automation delivers an instantaneous and convenient #customerexperience, improving service levels and productivity. share.engh.to/ve3rs

Accelerate Growth with Speech Automation! 🚀 Learn how combining #CCaaS and innovative AI is reshaping customer service and offering a competitive edge in our new blog! #TechInnovations #SpeechAutomation share.engh.to/paeyu

Honoured to contribute to this Forbes article. In our #digitalage, reaching and connecting with internal audiences requires #innovation. Learn from 18 Forbes Communications Council experts as we share strategies to engage employees and foster trust. share.engh.to/2sufg

Struggling to choose a #CCaaS provider? 🤔 We've got you covered. Our latest blog highlights 6 key areas to focus on that tick all the boxes for innovation and compatibility. Read more: #FutureReady #CloudSolutions share.engh.to/ndz3x

Looking to attract top talent? 🌟 Myself and other experts of the Forbes Communications Council unveil how dynamic company culture isn’t just about perks – it's about creating experiences. Check it out here: #OnboardingInnovation #CompanyCulture #RecruitmentRevolution share.engh.to/wqp8v

Long wait times? High call abandon rates? Not on our watch! 🚫⌛ The latest @ContactBabel study reveals strategies for smoother service. Get the scoop via CX Today share.engh.to/pf8fm

📣 A single viral moment can define your #reputation for better or worse. I joined 11 experts from the Forbes Communications Council to share strategies + tools we use to ensure our brands stay strong and resilient in the eyes of customers, investors, and the public. 💪 share.engh.to/8wnz9

Thrilled to be part of this Forbes article on leveraging #socialmedia for employee morale and engagement! 🌐 💪Check out my take on promoting physical and mental health and fostering a culture of #wellbeing. #EmployeeEngagement #EmployeeExperience #EX bit.ly/3QEOoSz

Choosing a contact centre deployment method isn't always as easy as you think. That's why we offer choice. Join us at Contact Centre Expo UK share.engh.to/g5k4v

Boost your First Contact Resolution with top-notch quality assurance methods 🌟. Get expert insights from Colin Mann of Enghouse Interactive in @CallCenterHelp latest video. #CustomerService #QualityAssurance share.engh.to/nz3a2

Just contributed to a Forbes Communications Council article on showcasing #ROI in #InternalComms! 🔍 Aligning metrics with business goals is key to proving impact. Whether it's senior leadership or frontline employees, focus on tangible results. Read more: bit.ly/40Iw4wp Forbes

Are you really listening to your agents? 🤔 High turnover in #contactcentres often stems from a lack of #empathy. Dive into Kate Nasser's blog to learn why listening is key to boosting agent morale and reducing turnover. #LeadershipSkills #AgentExperience share.engh.to/m3ynp

Every contact centre has unique needs 🌟. Is cloud, on-premise, or hybrid the right fit for you? Enghouse Interactive's latest blog explores the pros and cons to help you decide! #ContactCentre #TechChoices share.engh.to/ppc7r

Good morning from #CCCExpo23! Come and visit Enghouse Interactive at booth CC-K36! #contactcentre #CCaaS

🌟 Thrilled to be featured in this Forbes article sharing tips on leveraging #tThoughtLeadership for a loyal fanbase. Hosting intimate roundtable discussions has been our secret sauce – find out why: bit.ly/3xAimBj Via Forbes Communications Council #BrandLoyalty #CustomerEngagement

🛒🛍️ Is the traditional high street dead? Let's talk #PhygitalRevolution! Discover how #digitalmannequins are breathing new life into #retail! Explore the magic of immersive #customerexperiences in our latest article: bit.ly/3VXxHpu

🛍️To shop online or to hit the streets? That's the question! My latest Forbes article unpacks the age-old debate: Why bother with physical stores when Amazon's just a click away? bit.ly/3xCGnaM #ImmersiveExperience #RetailInnovation #Phygital #eCommerce Forbes Communications Council

🏅 You need to see HYPERVSN's incredible #3D #holographic installations for world-class sports brands like Nike and adidas! 🛍️⚽ #retailinnovation #retaildesign #retailexperience #immersiveexperience #sportsretail #sportsfashion linkedin.com/pulse/immersiv…

Join our webinar on 25 July at 4pm about the future of retail and discover how 3D holographic solutions are creating excitement, powerful engagement and emotional customer connections. Register now 👉 hypervsn.webinargeek.com/the-future-of-… #ImmersiveExperiences #Holography #CustomerEngagement

Exceeding Customer Expectations w/AI-Powered Holographic Humans buff.ly/3BEwJGD Join me for this #webinar w/HYPERVSN to gain insights into the current landscape of customer needs and biz challenges in delivering exceptional #CX in a rapidly changing digital environment.