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As 86% of clients say they face unprecedented transformational change, nearly half of all law firms say they’re not keeping up. bticonsulting.com/themadclientis… #TheMADClientist

In Big Law, cautious adoption of AI is downright aggressive innovation. Here’s what the more optimistic firms are doing: Testing AI internally before clients ask bticonsulting.com/themadclientis… #TheMADClientist

In Big Law, cautious adoption of AI is downright aggressive innovation. Here’s what the more optimistic firms are doing: Giving junior lawyers long leashes bticonsulting.com/themadclientis… #TheMADClientist

These organic recommendations happen everywhere, anywhere, and all the time. And – they are well out of a law firm’s line of sight. bticonsulting.com/themadclientis… #TheMADClientist

In Big Law, cautious adoption of AI is downright aggressive innovation. Here’s what the more optimistic firms are doing: Structuring AI with guardrails, not guesses bticonsulting.com/themadclientis… #TheMADClientist

In Big Law, cautious adoption of AI is downright aggressive innovation. Here’s what the more optimistic firms are doing: Using AI to deepen – not dilute – client value bticonsulting.com/themadclientis… #TheMADClientist

According to the new BTI Survey of Associates, a sizable portion of associates are now eyeing Chambers rankings as part of their own career roadmap. The results look like this: bticonsulting.com/themadclientis… #TheMADClientist #LawFirmLeaders #Chambers #LegalAssociates

In Big Law, cautious adoption of AI is downright aggressive innovation. Here’s what the more optimistic firms are doing: Repositioning innovation as a process, not a project bticonsulting.com/themadclientis… #TheMADClientist

Firms can eliminate the jerk factor by engaging in the following: bticonsulting.com/themadclientis… #TheMADClientist

BTI research uncovered 27 distinct places where clients receive law firm recommendations without asking. These aren’t structured settings or formal channels. They’re spontaneous moments fueled by trust, relevance, and reputation. bticonsulting.com/themadclientis… #TheMADClientist

In Big Law, cautious adoption of AI is downright aggressive innovation. Here’s what the more optimistic firms are doing: Proving that AI fluency is the new business literacy bticonsulting.com/themadclientis… #TheMADClientist

Fully 72.98% of attorneys say jerks get a pass at their firm. It fractures trust between partners and demoralizes associates. And–these behaviors find their way to clients. We found 4 major impacts on firms: “Kind of” is the danger zone. bticonsulting.com/themadclientis… #TheMADClientist

61% of associates view Chambers as a career booster. The Chambers messaging is landing. bticonsulting.com/themadclientis… #TheMADClientist

Firms can eliminate the jerk factor by engaging in the following: Coach and Advise bticonsulting.com/themadclientis… #TheMADClientist

Fully 72.98% of attorneys say jerks get a pass at their firm. It fractures trust between partners & demoralizes associates. And these behaviors find their way to clients. We found 4 major impacts on firms: Culture is fragile during flux. bticonsulting.com/themadclientis… #TheMADClientist

Too many firms define innovation by internal moves – a new tool, dashboard, or platform. But clients define innovation by what it does for them: bticonsulting.com/themadclientis… #TheMADClientist

Firms have done more than elevate the value of a Chambers ranking – they’ve made it aspirational. Ambitious associates are now asking marketing and BD teams how to get ranked. bticonsulting.com/themadclientis… #TheMADClientist

Firms can eliminate the jerk factor by engaging in the following: Add it to Annual Reviews bticonsulting.com/themadclientis… #TheMADClientist

Fully 72.98% of attorneys say jerks get a pass at their firm. It fractures trust between partners and demoralizes associates. And – these behaviors find their way to clients. We found 4 major impacts on firms: Silence signals sanction. bticonsulting.com/themadclientis… #TheMADClientist

Firms can eliminate the jerk factor by engaging in the following: Train Leaders to Intervene – Not Avoid bticonsulting.com/themadclientis… #TheMADClientist