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We're here to support customers impacted by the recent bushfires in the Perth Metro area. Special arrangements are available to customers and our Financial Assist team is ready to help promptly with any financial concerns and enquiries. Find out more: bit.ly/BWEmergencyAss…

. This #ScamsWeek2023 learn how you can stay safe by visiting our Security Centre: bit.ly/bankwest-secur…

We’ve been evolving for 129 years to meet the changing needs of our customers and, today, we’ve announced our future vision as a national digital bank, alongside the decision to close our branch network. Read the full announcement on our website: bankwest.com.au/branchinfo

We’ve seen your questions about our plans to become a digital bank. Visit our FAQs for info on cash withdrawals, support for the elderly/vulnerable, staff concerns & more: bankwest.com.au/branchfaqs We're here to help. Post below, drop us a DM or message us in the Bankwest App.

We’re currently experiencing an unexpected outage with in-bound phone calls and you may be experiencing delays. We're working hard to resolve this as fast as we can. In the meantime, you can contact us via DM here or message us in the Bankwest App.

Resolved 2:44pm: The issue impacting in-bound phone calls to our Customer Engagement Centre has now been resolved. We apologise for any inconvenience this may have caused.

Heads up. ⚠️ We're aware some customers are experiencing issues with online banking and in app. We're investigating this as a priority and will keep you updated. Check back here for updates. If you require assistance, please send us a DM. Thanks for your understanding.

RESOLVED: Online banking and the app are now operating as normal, but we'll continue to monitor for any issues. If you require assistance, please send us a DM.

Heads up ⚠️ We're aware some customers are experiencing issues with online banking and in app. We have identified the issue and working to resolve as soon as possible. Check back here for updates. If you require assistance, please send us a DM. Thanks for your understanding.

RESOLVED, 5pm AWST, 1/11/24 : Online banking and the app are now operating as normal, but we'll continue to monitor for any issues. If you experienced a delay making, or receiving, a payment (or transfer) over this time and require assistance, please send us a DM.