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Never even liked tennis anyway.

Hey easyJet really poor show today.flight belfast to gatwick scheduled at 21.10.informed cancelled at 01.30 with nobody from easyjet to talk to,leaving airport staff to take the flack.flying hours was known hours ago.

Hey Meshal belfast.you should be proud of your 2 female staff who were professional,kind,courteous in the face of terrible communication from easyJet who had zero representatives present to deal with flight cancellations that were totally predictable.

13 years ago, I came up with a formula. After 13 years of my life being obsessed by this formula, I am steeping back……. This formula works out how many clinical hours people needed to do when working annualised self-preferencing/self-rostering rotas and has become a passion of

What a fantastic opportunity for Practice Nurses, Cancer Care Coordinators, Care Coordinators, Social Prescribers, GP Assistants, GPs, Practice Managers!! x.com/GMCancerAcadem…

I really like this new article on psychological safety (a belief that we can speak up, take risks & make mistakes without fear of being judged, humiliated or punished) at work. It sets out a series of activities/approaches that all of us can use to build psychological safety in

Really good session on speaking up about Patient Safety concerns. Too many sad stories of peoples careers being damaged as a result of taking the brave step to speak out. Leaders need to be alert to a “good news only” culture and foster psychological safety #HSJpatientsafety

We would get better outcomes in our action planning for change if we thought more about "leverage points". Leverage points are the powerful places in a system where small changes can lead to significant impact. They're not always obvious, which is why, when we are identifying

The language we use as leaders shapes workplace culture. It plays a critical role in psychological safety. Our words (& the way we communicate) can encourage the experimentation & risk-taking we want our teams to demonstrate for innovation & improvement. It can also stifle

After 10 years, I and the team I have led have formally stepped down from being the medical Director of the Brighton marathon and running the medical team. It has been a wonderful role to have done and am so grateful to everyone who has volunteered and have helped especially

Power gradients (the gap between those with the most power & least power in a team or system) create risks, barriers to communication, a negative sense of "us & them", less innovation & poorer patient & performance outcomes. Jade Garratt says that addressing power gradients is

Great to be a part of this study day, talking about the importance of prehab and physical activity for people with cancer #prehab

How, as leaders, do we motivate people to do their most productive work? New research says that too often we make assumptions linked to "agency theory": that people need strong managerial control, targets, monitoring & regulation to work effectively. The researchers say that

Celebrating international women’s day

Can’t believe I had 25years as a qualified nurse. Starting as a HCA in 1994, I still feel privileged and honored to have a job I love and work with amazing colleagues! Surrey and Sussex Cancer Alliance