@AnnMarieSutto13Hey Lisa, I apologise for the delay in response. Please be aware we respond in chronological order to the last message sent. This means if another message is sent, our system moves the thread to the bottom of the queue. Thanks.

@MeganIsNotSexyHey Megan, I apologise for the delay in response. Please be aware we respond in chronological order to the last message sent. This means if another message is sent, our system moves the thread to the bottom of the queue.Thanks.

@danny76856293Hey Danny, I'm sorry to hear about this.Please DM with which store this was in along with more info about what's happened and your contact info and we can ask the Store Manager to get in touch to discuss this further with you. Thanks, Fran ow.ly/9RoY30s6mee

@mrsbobbins26Hi Lorraine, I'm sorry to hear this. We had a technical issue with our text messaging system. This has now been resolved and we do apologise for any inconvenience caused. Thanks, Lucy

@LeiaOrgalderaan Hey Leia, thanks for getting in touch with us and this is lovely to hear. I've passed this over to the Store for you and I'm sure the Store manager will love to share this with the team. Any other questions, please let us know. Thanks, Fran

@browney1205 Hi there, I'm sorry to hear this. Unfortunately, we are extremely busy across all platforms. Please could you DM us with your query & include your full name, full address, Advantage Card number & D.O.B? We can then assist you further. - Lucy ow.ly/uUR830s8yeR

@lanagan_niall Hey Sadio, these products don't usually have an age restriction on them so can normally be purchased at any age. Thanks, Fran

@LaurenO67917897 Hi Lauren, I'm very sorry to hear an item has burst within your order. Can you please DM us with your order number and telephone number so we can assist further with this? Best wishes, Demi bit.ly/3biV17S

@EmEeElsie1Hi there, if you could DM us with some more information we'll be able to look into this further - Jess x.com/messages/compo…

@ShafiqGani88 We're sorry to hear this Shafiq, please send us a DM with your Advantage card no, full name, full address and date of birth for identity and verification reasons and we'd be happy to look into this further for you. Thanks, Kirstie ow.ly/KrfI30sqqz4