🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

If you’re worried about rising energy bills and need support, there’s lots of ways we can help. Take a look at your options here.

Things are changing again, but we’re keeping an eye on official guidance to make sure everyone can stay safe this winter ❄️ And don’t forget, you can help us be there for vulnerable customers & emergencies by doing what you can online. Find out more: britishgas.co.uk/covid19

Whatever happens this festive season, our social media customer service team are still here if you need them🎄 8am - 2pm on Christmas Day, Boxing Day and New Year’s Day 8am – 10pm (our normal hours) on all the Bank Holidays

⚠️Scam alert: If you’ve received an email like this, it’s not from us. If you’ve received this email or anything else suspicious, don’t click any links. Please attach it to a new email and send to [email protected]. Then delete it straight away 🔒

With red weather warnings, the Met Office have advised to stay at home where we can. If you’re on a pre-payment meter, it’s a good idea to top-up with a bit more if you can just in case you can't get out. If you have a smart pre-payment meter, top up here: bit.ly/BGSmartTopUp

When all you want is to warm up in a nice hot shower and… no water 😩😭 With weather warnings in place for snow & ice, frozen pipes can strike any time, blocking water flow and leading to problems with heating & hot water ❄️ Here’s how to deal with them: bit.ly/FixFrozenPipes

To reiterate again you DON'T need to give a meter reading today if you're on a fixed deal, or are in Northern Ireland, or anyone else who's tariff is not on the price cap. And again if on smart/prepay just take pic of your meter, no need to submit

If you can't get to do a meter reading today, do it tomorrow, or Sunday, or monday. The nearer to today you do it the less chance of mis-estimates, so don't panic about missing it (either through your own or the firm's issue) just get it in as soon as you can. :)

Having problems topping up online or via the app? You can top up by phone 24/7 on 0333 009 5698 – just choose option 1. You can also top up at Payzone outlets or the Post Office too.

Sorry, our website is having trouble dealing with the number of meter readings being submitted today 🤦 If you're struggling to do yours, don't worry it's fine to do it later or in the next couple of days - we'll still accept them. #MeterReadingDay

British Gas please congratulate your service engineer Mr Javid Patel , who solved my daughter's heating/ boiler problem in M27 area with meticulous care & professionalism going the extra mile friendly & so pleasant. Thank you. Gave what it says on his electric powered van!