🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

🚀 Big News! As we continue to grow and accelerate the delivery of industry-leading CX solutions for contact centers, we are excited to announce that Frank Ciccone has joined the #Calabrio team as CRO! Read more: bit.ly/4cVvlOp #ContactCenters #CX

We’re excited to launch Activity Requests, now generally available in #Calabrio WFM! This new enhancement to Agent Self-Scheduling gives agents more flexibility & data-driven info for smarter, data-driven scheduling decisions. Learn more: bit.ly/3RKRGo7

By 2028, the U.S. could face a shortage of 100K+ critical healthcare workers. Smart staffing isn’t optional—it’s vital. Explore why intelligent WFM is redefining healthcare’s future: 📖 Read the blog: bit.ly/43cWNnu #HealthcareWFM #PatientCare #Calabrio #WFM

Tired of reactive 🧯 firefighting in your contact center? Learn how AI-powered analytics can help you stay ahead of service issues, agent burnout and customer churn. Register for our May 21 webinar: bit.ly/43cBen7 #Calabrio #ContactCenters #CX

Contact center leaders need to do more with less, empower their teams and deliver consistently excellent service. Learn how Calabrio's latest WFM innovations give these leaders more flexibility and insights, while creating better experiences for agents—and ultimately customers.

We're proud to be nominated for CCW's Workforce Innovation of the Year award! The award is for the groundbreaking work we do to empower #contactcenters with AI-driven insights, agent-first tools and a human-centric approach to workforce engagement. 🔗 bit.ly/43aN4gr

Discover seven ways to: Improve patient experience Spot issues early Unlock new revenue Boost workforce agility Download the eBook: "How Contact Centers Are Reshaping Healthcare in 2025": bit.ly/3YAGkqN #Healthcare #ContactCenter #Calabrio

Attend the #WFHAlliance Leadership Exchange May 13-14 in St. Paul, MN & explore what the future holds for contact centers. #Calabrio product evangelist Dave Hoekstra and WFM expert Dan Smitley, will dive into workforce tools and solutions for your team! bit.ly/4musQXZ

🚀 Headed to #CCWVegas? Don’t miss your chance to connect with #Calabrio! 🎯 Book a demo with our CCW team: bit.ly/457Y14N 🎟️ Save 20% on your CCW registration with code: CALABRIO_CCW Let’s shape the future of the contact center—together. #CustomerContactWeek #CCWVegas

Government contact centers are no longer just service desks—they’re trust builders. This blog explores how forward-thinking agencies are shifting from cost-efficiency to citizen-centric excellence—powered by AI, real-time insights & empathy: bit.ly/43sNKiu #Calabrio

In today’s hyper-connected world, customer conversations are more than just exchanges of information—they’re goldmines of insight. Our Conversation Intelligence tools use these insights to unlock efficiencies, empower agents and deliver exceptional CX. bit.ly/4dhxLa8

The future of contact center performance is here. Coaching, accountability and growth — reimagined. Join us June 3 to explore the new blueprint for agent excellence in 2025 and beyond. 🎯 Register: bit.ly/42XCTNj #ContactCenter #CX #WEM #AI #CustomerExperience #Calabrio

If your bots aren’t delivering measurable ROI, it’s time to level up. Download Calabrio's new eBook “Empowering Contact Centers with Self-Service in 2025" today: bit.ly/4dmMzEK #ContactCenterAI #CustomerSupport #Chatbots #BotAnalytics #Calabrio

In contact centers, there’s no shortage of data. How do you connect all the information to make smarter, faster decisions? Calabrio Insights. A powerful, AI-driven business intelligence solution that connects data, scheduling metrics, trends and more: bit.ly/4kui0PO

With #Calabrio Auto QM, you can automatically score 100% of your calls using AI – no more random sampling, just full visibility and smarter insights. Leave sampling behind and move forward with full confidence. Learn more here 👉 bit.ly/4jpsA9z #AutoQM #QA #QM #WEM

Attending #CXHealthcareWestExchange? Don't miss our session with Houston Methodist - we'll share how healthcare organizations are using #WFM to deliver better patient experiences, improve agent satisfaction and drive smarter operations. #Calabrio #healthcareCX #AIinHealthcare

AI is changing customer support fast—and leaders are either adapting or falling behind. For a great overview of how #AI is actually helping agents and improving customer interactions (not just hype), check out our latest blog: calabrio.com/blog/ai-and-fu… #Calabrio #contactcenters

Attend #Calabrio Customer Connect 2025 (#C3) Sept 14-16 in Dallas! You'll: ✅ Access 40+ hands-on training sessions ✅ Gain expert insights to level up your #contactcenter ✅ Learn new strategies from your peers 🎯 Register today: bit.ly/3bwzubm

What if you and your agents could seamlessly track key performance metrics—all in one place? When performance is managed effectively, agents are happier, more engaged and more successful. Learn how: bit.ly/44GYN8g #CallCenters #PerformanceManagement #Calabrio

Know someone who goes above and beyond with #Calabrio solutions? 🔹Nominate them for a Calabrio ONE Award in categories like The WFM Guru, The Innovator and more! 🔹Winners will be celebrated LIVE at C3, Sept. 14–16! 📩 Submit your nominations today: bit.ly/4jjthkV