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The most important trait for creating a sense of inclusiveness is a leader’s visible awareness of bias. What leaders say & do makes up to a 70% difference as to whether people feel included. Included people deliver better performance: forbes.com/sites/dedehenl… By @inspiredleader

We are proud to #MakeThePromise today and demand an end to all violence against women as part of #WhiteRibbonDay. Find out more here: whiteribbon.org.uk

I would like to ask all the #NHS Matrons out there? Do you truly know the make up of the staff within your area? I was with around 20 Matrons lately and told them of my new role at WRES- quizzical look & all asked: What is WRES? Where do I begin? Sharing the 2020 in numbers…..

ah look, a Birmingham trust has taken its own action to provide staff with the FFP3 masks they asked for birminghammail.co.uk/news/midlands-… not sure how many more we have in national stocks after 2020-21's £15bn PPE spend. Not sure if it's a money issue nationally

At Worcestershire Acute NHS we are working with Virginia Mason Institute to develop a culture of continuous improvement where we put patients at the heart of everything we do #4wardimprovementsystem #puttingpatientsfirst

This is behind a paywall so I’ve done you all a favour because Caitlin Moran has a brilliant idea that we all, well me anyway, need.

Why healthcare leadership should embrace quality improvement | The BMJ #QITwitter bmj.com/content/368/bm…

Today we met with our 4ward Improvement System “influencers”; chosen because they are well known and well respected. We have two porters and a nurse as our lead influencers. Their web of “influencers” will shape how we embed our 4ward improvement system.#4wardimprovementsystem

Heading to #REWIRED22? If so, don’t miss Jas and Mark on the main stage and learn how we're creating a culture for change within the healthcare industry. Be sure to drop by stand c21 for a chat and complimentary coffee with experts from Computacenter and VMware #digitalhealth

Today our new Improvement team members met face to face for the first time. We were joined by Non-Executive Director ⁦not in use⁩ to discuss the role of NEDs in our continuous improvement journey. We had a motivating, informative and exciting day.

Listening to the Big Conversation. We’ve learnt a new term. HIPPO. Highest Paid Person’s Opinion In our #4WardImprovementsystem the opinions of those who do the work are key. They will have the solutions. Our highest paid people will empower, listen & coach. #improvetogether

On the day that we launch #IntegratedCareSystems, a fantastic example of partnership working and collaboration as Mark Garnier opens our new Healthcare Digital Innovation Hub at Kidderminster Hospital. Find out more: bitly.ws/syyS #IntegratedCare #ICS

Thank you to High Sheriff of Worcestershire Robin Walker Marc Bayliss for attending the Worcester Mela Art installation Launch today at the Worcestershire Acute NHS Worcester. Grateful to @M_J_Hopkins & the team in working with us & for accepting this small gift 🎁 in commemoration & appreciation of the NHS

Organisations can no longer rely on top-down problem solving. As leaders, we have to build a culture of learning & adaptability; to bring many, diverse perspectives to challenges, to feel safe to experiment & fail, to keep learning along the way:qaspire.com/2022/07/06/lea… By Tanmay Vora ✍

What’s does it take to be a change agent? #improvement #QItwitter

#CallMe is being adopted OUH. They've teamed up with Firewood Pictures to produce this fantastic video which shows the importance of #CallMe With #CallMe our patients have a clear, easy way of indicating their preferred name to our staff Have the #CallMe conversation today

I attended a Moving ceremony at the Alex Hospital with Cllr Jabba Riaz Worcester Mela for the unveiling of a piece of public Art to remember those that have passed during the covid pandemic in Worcestershire.We had Poetry,dance and the artist who made the sculpture. Thank you.

How to Think Better. A great illustration from 3Stickmen based on the work of Nancy Kline. "Listening without interruption is an act of creation "

Proud to be part of the journey to embed a culture of continuous improvement using our 4ward Improvement System across Worcestershire Acute NHS #PuttingPatientsFirst #FGBoards #4wardImprovementSystem WAHT Improvement System

We can start culture change at any level in an organisation. However, when senior leaders show the way, and role model positive behaviour, more change is likely to happen, more quickly. The Arbinger Institute has just released a new (free) guide: "The leadership gold standard: A