Civilla (@civilladetroit) 's Twitter Profile
Civilla

@civilladetroit

Changing the way our public-serving institutions work through human-centered design ❤️🛠🔍

ID: 3283219994

linkhttp://civilla.org calendar_today18-07-2015 09:35:13

2,2K Tweet

1,1K Followers

1,1K Following

Julia Dale (@thejuliadale) 's Twitter Profile Photo

Join me this afternoon for a special #CivillaChats with Michigan’s Deputy Director of Labor, Sean Egan, as we talk about his public service career and employee mental health. Register now. Civilla eventbrite.com/e/civilla-chat…

Join me this afternoon for a special #CivillaChats with Michigan’s Deputy Director of Labor, Sean Egan, as we talk about his public service career and employee mental health. Register now. <a href="/CivillaDetroit/">Civilla</a> 
eventbrite.com/e/civilla-chat…
Civilla (@civilladetroit) 's Twitter Profile Photo

This week, our CEO Julia Dale spoke at the NALEO Educational Fund Policy Institute on how human-centered design can improve benefits access for Latina families. She joined a panel of leaders to share strategies for streamlining systems and reducing barriers. Thank you for inviting us!

This week, our CEO <a href="/TheJuliaDale/">Julia Dale</a>  spoke at the <a href="/NALEO/">NALEO Educational Fund</a> Policy Institute on how human-centered design can improve benefits access for Latina families. She joined a panel of leaders to share strategies for streamlining systems and reducing barriers. Thank you for inviting us!
Civilla (@civilladetroit) 's Twitter Profile Photo

Thanks to Sean Egan from Michigan Dept. of Labor and Economic Opportunity for joining Julia Dale during Public Service Recognition Week! They shared honest insights about the human challenges of government work, mental health needs, and creating supportive workplaces for the people who serve our communities.

Thanks to Sean Egan from <a href="/MichiganLEO/">Michigan Dept. of Labor and Economic Opportunity</a> for joining <a href="/TheJuliaDale/">Julia Dale</a> during Public Service Recognition Week! They shared honest insights about the human challenges of government work, mental health needs, and creating supportive workplaces for the people who serve our communities.
Civilla (@civilladetroit) 's Twitter Profile Photo

Civilla is now on Bluesky! 🎉 Be sure to follow us for more conversations about human-centered design, public service leadership, and natural intelligence. You can find us at @civilladetroit.bsky.social.

Civilla is now on Bluesky! 🎉

Be sure to follow us for more conversations about human-centered design, public service leadership, and natural intelligence. You can find us at @civilladetroit.bsky.social.
Civilla (@civilladetroit) 's Twitter Profile Photo

Check out this article featuring our CEO Julia dale. Understanding "the person on the path" — real people using public systems — guides all our work. See how that principle has informed improvements to unemployment insurance systems. minneapolisfed.org/article/2025/d…

Civilla (@civilladetroit) 's Twitter Profile Photo

Our Civilla home at TechTown Detroit puts us right in the heart of Detroit's innovation community! 💡 Being surrounded by fellow problem-solvers in this historic space energizes our work designing better public services. This city's creativity is our constant inspiration.

Our Civilla home at <a href="/techtowndetroit/">TechTown Detroit</a> puts us right in the heart of Detroit's innovation community! 💡 Being surrounded by fellow problem-solvers in this historic space energizes our work designing better public services. This city's creativity is our constant inspiration.
Civilla (@civilladetroit) 's Twitter Profile Photo

Thrilled to join changemakers at the Code for America Summit this week! Julia Dale, Andre Francisco, and Alaina will be there and ready to connect. Follow us on Bluesky (@civilladetroit.bsky.social) for updates or chat with us in person! #CfASummit #DesignForPeople

Thrilled to join changemakers at the <a href="/codeforamerica/">Code for America</a> Summit this week! <a href="/TheJuliaDale/">Julia Dale</a>, <a href="/andrefrancisco/">Andre Francisco</a>, and Alaina will be there and ready to connect. Follow us on Bluesky (@civilladetroit.bsky.social) for updates or chat with us in person! #CfASummit #DesignForPeople
Civilla (@civilladetroit) 's Twitter Profile Photo

What if government benefits were approved in just ONE DAY? Michigan residents can wait 20+ days for benefit approval. We partnered with Michigan HHS Dept to see if we could make determinations faster. Result: Same-day decisions became possible. civilla.org/stories/one-da…

What if government benefits were approved in just ONE DAY? Michigan residents can wait 20+ days for benefit approval. We partnered with <a href="/MichiganHHS/">Michigan HHS Dept</a> to see if we could make determinations faster. Result: Same-day decisions became possible.  civilla.org/stories/one-da…
Civilla (@civilladetroit) 's Twitter Profile Photo

Civilla is growing and we’re looking for researchers and designers to join our team in Detroit! 🗓 Applications open June 9 and will be available for a limited time. Want a reminder when the roles go live? Sign up for our mailing list: eepurl.com/dEeWHj

Civilla is growing and we’re looking for researchers and designers to join our team in Detroit!  🗓 Applications open June 9 and will be available for a limited time.   Want a reminder when the roles go live? Sign up for our mailing list: eepurl.com/dEeWHj
Civilla (@civilladetroit) 's Twitter Profile Photo

People need unemployment help fast, but systems are overwhelmed and federal funding is dropping. Our CEO, Julia Dale, joins The Century Foundation's panel on AI in unemployment services Tue 6/10 at 1 p.m. ET. Register: eventbrite.com/e/can-ai-impro…

Civilla (@civilladetroit) 's Twitter Profile Photo

We're hiring! At Civilla, we're working to help 1 billion people through better, more compassionate institutions. We’re looking for talented research designers for our Detroit studio. Apply here ➡️ civilla.org/careers

Civilla (@civilladetroit) 's Twitter Profile Photo

What happens when you need unemployment help, but the system makes it nearly impossible? Our CEO, Julia Dale, joins a conversation with The Century Foundation about using technology to help people while ensuring that real humans still make the decisions. tinyurl.com/mt5z2x44

Civilla (@civilladetroit) 's Twitter Profile Photo

"Let's not replicate the barriers or the systemic biases that exist, and let's really put the effort into reimagining how government could work and should work" - Julia Dale  Thank you The Century Foundation for the great event on #AI and unemployment insurance. youtube.com/watch?v=uSyw9n…

Civilla (@civilladetroit) 's Twitter Profile Photo

Join our Civilla Chats on Friday, June 20, with our CEO @theJuliaDale and Tina J. Walha, CEO of U.S. Digital Response, as they discuss leading through change and fresh perspectives on driving innovation when public service needs to evolve fast. Register here ➡️ lnkd.in/gxPcyApA

Join our Civilla Chats on Friday, June 20, with our CEO @theJuliaDale and Tina J. Walha, CEO of <a href="/USDResponse/">U.S. Digital Response</a>, as they discuss leading through change and fresh perspectives on driving innovation when public service needs to evolve fast.
Register here ➡️ lnkd.in/gxPcyApA
Civilla (@civilladetroit) 's Twitter Profile Photo

Stories change minds. Stories change systems. So, when we design for people, how do we bring stories to life? 📣 Share people's actual words. 🚶🏾 Show the journey, not just problems. 💡 Highlight moments that matter. 🔎 Use clear visuals. #HumanCenteredDesign

Stories change minds. Stories change systems.
So, when we design for people, how do we bring stories to life?

📣 Share people's actual words.

🚶🏾 Show the journey, not just problems.

💡 Highlight moments that matter.

🔎 Use clear visuals.

#HumanCenteredDesign
Civilla (@civilladetroit) 's Twitter Profile Photo

From "two-feet high" paper stacks to streamlined digital permits, Minneapolis offers a great example of what's possible when we redesign government services with people in mind: faster approvals, better communication, and automatic coordination. shorturl.at/PcLtZ

Civilla (@civilladetroit) 's Twitter Profile Photo

We redesigned our office by asking a simple question: what do our people actually need? The answer: 🍽️ A real place to eat lunch together 💻 Desks built for how they work 🎨 Creative tools they can find Small, thoughtful changes make a difference in how people feel at work.

We redesigned our office by asking a simple question: what do our people actually need? The answer: 

🍽️ A real place to eat lunch together 

💻 Desks built for how they work

🎨 Creative tools they can find

Small, thoughtful changes make a difference in how people feel at work.
Civilla (@civilladetroit) 's Twitter Profile Photo

Rebuilding trust in government isn’t about quick wins. Nava Public Benefit Corporation co-founder Rohan Bhobe reminds us that true efficiency is the result of durable, effective systems built to serve over time. At Civilla, we share that belief deeply. Check out the op-ed! 🔗 technical.ly/civic-news/gov…

Civilla (@civilladetroit) 's Twitter Profile Photo

Looking to connect with orgs improving public benefits? We love the Digital Benefits Ecosystem Directory on the Beeck Center Digital Hub. It reflects a truth we hold close at Civilla: institutions can be forces for good. Explore the network → digitalgovernmenthub.org/ecosystem/

Civilla (@civilladetroit) 's Twitter Profile Photo

We are looking for our next design lead to join the team here in Detroit. We encourage anyone passionate about HCD and experienced in leading design teams to consider this role! - civilla.org/careers