
Civilla
@civilladetroit
Changing the way our public-serving institutions work through human-centered design ❤️🛠🔍
ID: 3283219994
http://civilla.org 18-07-2015 09:35:13
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This week, our CEO Julia Dale spoke at the NALEO Educational Fund Policy Institute on how human-centered design can improve benefits access for Latina families. She joined a panel of leaders to share strategies for streamlining systems and reducing barriers. Thank you for inviting us!


Thanks to Sean Egan from Michigan Dept. of Labor and Economic Opportunity for joining Julia Dale during Public Service Recognition Week! They shared honest insights about the human challenges of government work, mental health needs, and creating supportive workplaces for the people who serve our communities.



Check out this article featuring our CEO Julia dale. Understanding "the person on the path" — real people using public systems — guides all our work. See how that principle has informed improvements to unemployment insurance systems. minneapolisfed.org/article/2025/d…

Our Civilla home at TechTown Detroit puts us right in the heart of Detroit's innovation community! 💡 Being surrounded by fellow problem-solvers in this historic space energizes our work designing better public services. This city's creativity is our constant inspiration.


Thrilled to join changemakers at the Code for America Summit this week! Julia Dale, Andre Francisco, and Alaina will be there and ready to connect. Follow us on Bluesky (@civilladetroit.bsky.social) for updates or chat with us in person! #CfASummit #DesignForPeople


What if government benefits were approved in just ONE DAY? Michigan residents can wait 20+ days for benefit approval. We partnered with Michigan HHS Dept to see if we could make determinations faster. Result: Same-day decisions became possible. civilla.org/stories/one-da…



People need unemployment help fast, but systems are overwhelmed and federal funding is dropping. Our CEO, Julia Dale, joins The Century Foundation's panel on AI in unemployment services Tue 6/10 at 1 p.m. ET. Register: eventbrite.com/e/can-ai-impro…


What happens when you need unemployment help, but the system makes it nearly impossible? Our CEO, Julia Dale, joins a conversation with The Century Foundation about using technology to help people while ensuring that real humans still make the decisions. tinyurl.com/mt5z2x44

"Let's not replicate the barriers or the systemic biases that exist, and let's really put the effort into reimagining how government could work and should work" - Julia Dale Thank you The Century Foundation for the great event on #AI and unemployment insurance. youtube.com/watch?v=uSyw9n…

Join our Civilla Chats on Friday, June 20, with our CEO @theJuliaDale and Tina J. Walha, CEO of U.S. Digital Response, as they discuss leading through change and fresh perspectives on driving innovation when public service needs to evolve fast. Register here ➡️ lnkd.in/gxPcyApA





Rebuilding trust in government isn’t about quick wins. Nava Public Benefit Corporation co-founder Rohan Bhobe reminds us that true efficiency is the result of durable, effective systems built to serve over time. At Civilla, we share that belief deeply. Check out the op-ed! 🔗 technical.ly/civic-news/gov…

Looking to connect with orgs improving public benefits? We love the Digital Benefits Ecosystem Directory on the Beeck Center Digital Hub. It reflects a truth we hold close at Civilla: institutions can be forces for good. Explore the network → digitalgovernmenthub.org/ecosystem/
