Clare Dorrian (@claredorrian) 's Twitter Profile
Clare Dorrian

@claredorrian

Passionate software marketing exec, lover of pictures, words and sport.

ID: 20907296

calendar_today15-02-2009 12:31:48

3,3K Tweet

568 Followers

537 Following

Liz Miller (@lizkmiller) 's Twitter Profile Photo

Spend LESS time doing...MORE time engaging. Doing is the act of entering, managing, cleansing. Engaging drives growth. SugarCRM is talking "lifelong commitments to customers" but make no mistake...this is also a lifelong commitment to INTERNAL customers. #SugarCRMARSummit

Spend LESS time doing...MORE time engaging. Doing is the act of entering, managing, cleansing. Engaging drives growth. <a href="/SugarCRM/">SugarCRM</a> is talking "lifelong commitments to customers" but make no mistake...this is also a lifelong commitment to INTERNAL customers.  #SugarCRMARSummit
Rebecca Wettemann (@rebeccawetteman) 's Twitter Profile Photo

SugarCRM is seeing strong growth in deal size and adoption of its platform and apps across sales, marketing, and service #SugarCRMARSummit #CRM #CX #martech

Liz Miller (@lizkmiller) 's Twitter Profile Photo

The success of SugarCRM and the rapid expansion of their #SugarClub community of users where sharing HOW to use the platform and HOW users are getting to wins can't just be a coincidence... when you invest in #community as a strategy and not just a game...you win.

The success of <a href="/SugarCRM/">SugarCRM</a> and the rapid expansion of their #SugarClub community of users where sharing HOW to use the platform and HOW users are getting to wins can't just be a coincidence... when you invest in #community as a strategy and not just a game...you win.
Liz Miller (@lizkmiller) 's Twitter Profile Photo

"We want to make the hard things easier." SugarCRM CEO Craig Charlton on the issues that orgs leaning into #CX face when the tools that power CX have advanced while CRM has stayed the same. #SugarCRMARSummit

"We want to make the hard things easier." <a href="/SugarCRM/">SugarCRM</a> CEO Craig Charlton on the issues that orgs leaning into #CX face when the tools that power CX have advanced while CRM has stayed the same. #SugarCRMARSummit
Stephen Hurrell (@shurrellisg) 's Twitter Profile Photo

Listening to Craig Charlton at #SugarcrmARsummit - sobering stat that 52% of sales leaders believing their CRM system costing them revenue. CRMs have not historically helped people sell, but this is changing - my view lnkd.in/e6ZxHaRK #sales #crmplatform #revenuegrowth

Marshall Lager (@lager) 's Twitter Profile Photo

Currently getting a SugarCRM customer success update that we can’t share details of — NDA — but I’ve got nothing but respect for Sugar’s work here. #sugarcrmARsummit

Kate Leggett (@kateleggett) 's Twitter Profile Photo

GReat tag line from @sugarCRM - let the platform do the work. Its right - #AI and #automation should offload every repetitive action to let #CRM users- sellers, agents - focus on the customer and the work at hand. #SugarcrmARsummit

Thomas Wieberneit @twieberneit@mastodon.world (@twieberneit) 's Twitter Profile Photo

@rich_green_ asks why #CX is so hard. Answer: Because predictions are hard. MyPoV: and because engagements are experienced differently by different persons (and even by the same person at different times) #SugarcrmARsummit

Marshall Lager (@lager) 's Twitter Profile Photo

Now we’re with CTO/Chief product officer Rich Green, talking about Sugar Platform for Growth. Focus on AI and analytics to “Let the Platform Do the Work.” #sugarcrmarsummit

Thomas Wieberneit @twieberneit@mastodon.world (@twieberneit) 's Twitter Profile Photo

The secret to successfully implementing #AI solutions lies in making them available to everyone and them not being sold as "technology" but as helpers #SugarcrmARsummit

Marshall Lager (@lager) 's Twitter Profile Photo

Starting 2nd half of #sugarcrmarsummit with an overview of SugarPredict, the embedded AI engine. Alison Eder❤️ notes that one of the top uses of it is prioritization of the #sales pipeline.

Liz Miller (@lizkmiller) 's Twitter Profile Photo

"SugarPredict is not a product or feature. It is AI that is embedded across everything in SugarCRM." Alison Eder❤️ sharing integration of #AI in 2 key ways: predictive insights and business intelligence. This is AI as an ambient partner...not a human replacement. #SugarcrmARSummit

"SugarPredict is not a product or feature. It is AI that is embedded across everything in <a href="/SugarCRM/">SugarCRM</a>." <a href="/alisoneder/">Alison Eder❤️</a> sharing integration of #AI in 2 key ways: predictive insights and business intelligence. This is AI as an ambient partner...not a human replacement. #SugarcrmARSummit
Kate Leggett (@kateleggett) 's Twitter Profile Photo

Yes, and to listen to your customers that have been impacted in unique ways during this last year, and need companies to do the right thing for them. #CRM #CX

Kate Leggett (@kateleggett) 's Twitter Profile Photo

@sugarCRM customer stories focus on trust, care and quick time to value. Put your customers and their needs at the center of conversations and actions - its what makes customer success work. #SugarcrmARsummit #CRM #customersuccess

Ralf Korb (@lonerangercrm) 's Twitter Profile Photo

JesĂşs Hoyos #cx2advisory #martech #crm #solvis #cx Love too - if you can join our audience in the #CRMKonvos - right after the #sugarCRMARSummit as we discuss with analysts and invited audience or first impressions - so share your views please as you are "the man" in LATAM and more (spanish speaking World) on CRM/CXM :-)

Thomas Wieberneit @twieberneit@mastodon.world (@twieberneit) 's Twitter Profile Photo

How does the #CRM and #CX market evolve? What do leading analysts think about what SugarCRM is doing as part of this market? Is a platform valuable? Great insight by Kate Leggett, Liz Miller, Michael Fauscette and Clint Oram ! zcu.io/pGDC #AI #crmkonvos