Customers as a Third Force: customercommons.org/2019/08/16/cus… Citizens too. HTs: VRM Berkman Klein Center for Internet & Society Harvard Kennedy School Harvard Business School Shoshana Zuboff @BrettFrischmann Evan Selinger Ostrom Workshop Nicholas Carr dweinberger.org.bsky.social cluetrain VRM Linux Journal Nitin Badjatia mary hodder Iain Henderson

NOT Doc Searls stepping up to make Customer Commons the force in the world it has always meant to be.

Precrime arrests are now reality in China. Chilling. ARREST BY ALGORITHM’: China Uses Artificial Intelligence To Flag Entire Groups Of People For Arrest, Report Says dailywire.com/news/arrest-by…

Why we’re not endorsing Contract for the Web: customercommons.org/2019/11/25/cft… HTs: VRM IndieWebCamp @me2balliance + all fighting against demoting individuals to mere "data subjects," "users" or "consumers." Bonus links: customercommons.org/2018/05/02/per… cyber.harvard.edu/projectvrm/Pri…

Where there's folk there's fire: customercommons.org/2019/12/05/fir…

Simon Terry I get that permission based marketing is OK but over exercising that permission becomes nauseating to the recipient. I advocate for Customer Commons were folk have parity when dealing with business.

What if we called cookies "worms"? blogs.harvard.edu/vrm/2020/05/26… HT Sara Fischer Axios Adrian Gropper

Know any businesses that have been saved (or are being saved) by its customers? Let us know, by comment or DM.

Putting the R back in #CRM: customercommons.org/2020/08/12/rel…

How about business solutions of customers' own, rather than ones only for businesses? customercommons.org/home/solutions/

#COVID19 surfaced disparities, lack of data, politics, and just plain bad outcomes in US healthcare. Post-pandemic, will we continue to overspend $1T on US healthcare? Of course we will! jamanetwork.com/journals/jamai… PatientPrivacyRights HIEofOne

Robert Marcano Brave We don’t use Google Account-keyed service APIs, we stub/strip out all the Chromium (since 2016 privacy policy revision & 2018 opt-out not -in change) login-tied tracking. See github.com/brave/brave-br….

Just in case you feel safe with Twitter: customercommons.org/2021/01/26/cas… HT @firstpersonpol Public Citizen Natasha Singer The New York Times #NoStalking #VRM

April 19 is the VRM/CuCo (Customer Commons) Day, also teeing up the next three days at Internet ID Workshop. Much to discuss and work on. Also free. Sign up here: vrmcuco2021a.eventbrite.com

In a real estate conversation: "We're talking about a market-way, rather than a market-place. It's still a market, just not placed on platforms." If you want to be in this conversation, and de-cartelize real estate, come to vrmcuco2021a.eventbrite.com, on 19 April. HT Bill Wendel

What's a Good Customer?customercommons.org/2021/03/31/goo… HTs to VRM Berkman Klein Center for Internet & Society Nitin Badjatia The Markup Constellation Research R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT @LAMOFootwear

And thus we announced a gigantic new world-changing project. Not the way we planned, but maybe this was better. :-)

The Dawn of i-Commerce: customercommons.org/the-dawn-of-i-… #ecommerce #icommerce By Doc Searls HT @vrm

What is the real problem with the industry? Check out the recent case study that I did for Customer Commons on the lack of consumer control in real estate youtube.com/watch?v=WwTTX3…

Doc Searls @patrick_s_smart @ClimateByHarryG Neil Salter Ostrom Workshop IU Bloomington City of Bloomington, IN VRM Customer Commons Berkman Klein Center for Internet & Society The original e-commerce was closer to the Customer Commons model than to the Big Tech system - terms and config file live on the customer's workstation - format of order is set by code running under control of the customer mit.edu/afs.new/sipb/u…