We've been helping our clients deliver "industry leading" customer service for almost 20 years. In that time our approach and suite of support options has continued to develop...has yours? If you've been doing the same thing you should expect the same r…lnkd.in/e8CNbpmP

Have you identified your main customer priorities? Do you know how you are going to see sustainable improvements? Don't spend time and resource deciding on a plan only to realise too late you may have missed the mark. We help clients make these decisio…lnkd.in/eVnEdmmP

Which direction would be headed if you had to pick what would support your #1 priority at the moment. Comment below on which one you would pick. #customerfirstuk #direction #priorities #letushelpyou #getintouch #wecanhelp #makeiteasy #answerbelow lnkd.in/ern5EZAq

How about a sample...and a really valuable workshop at the same time? Come along to Derby on the 27th July for a workshop on Customer Service and a sample of my speaking style. Booking info on linkedin. Hope to see you there. #customerfirstuk #inspirationalspeaker

Look for inspiration everywhere!! Break this piece of rock anywhere along the way and you will still see the customer at the centre. Is it that way in your organisation? Do you keep the customer at the heart of every action and interaction? If you aren't sure...get in touch.

Great news to share with you this week: University of Leeds Residential continues to put customers first, maintaining compliance in Customer First UK standard!

Great news to share with you this week: LSE Residential and Catering continues to put customers first, maintaining compliance in Customer First UK standard!

Great news to share with you: University of York continues to put customers first, maintaining compliance in Customer First UK standard!

Big congratulations to East Riding Council Economic Development department for maintaining the Customer First UK standard - well done for making such an impact on your customers!

Proud to announce Capita continues to put customers first, maintaining compliance in Customer First UK standard!

Great news to share with you: Erewash Partnership continues to put customers first, maintaining compliance in Customer First UK standard!

Knowing your goal and having a plan is imperative. It may come together in pieces, but you have to keep the outcome in mind. Maybe that isn't your specialty. Good news - It is our specialty. Get in touch today to hear how we can make your journey to exceptional service easier.

Big congratulations to Clifton St Annes for maintaining the Customer First UK standard - well done for making such an impact on your customers!

Looking forward to this event in September. Hope you can join us, but if not - just get in touch. Let's talk about your event and how we can ensure it is engaging and delivers a sustainable improvement. ne-bic.co.uk/events/growth-… North East BIC

Big Congratulations to Voluntary Action Rotherham for maintaining the Customer First UK standard. Well done for continuing to make such an impact on your customers!

More good news to share with you: @fisherschemist continues to put customers first, maintaining compliance in Customer First UK standard!! Well done!!

Great news to share with you this week: Bridge-It Housing continues to put customers first, maintaining compliance in Customer First UK standard!

Big congratulations to The TCM Group for maintaining the Customer First UK standard - Well Done for making such an impact on your customers!

More good news to share with you: LSE Estates continues to put customers first, maintaining compliance in Customer First UK standard!

Great news to share with you: LSE (Residential and Catering) continues to put customers first, maintaining compliance in Customer First UK standard!