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Shri V. Srinivas, Secretary, DARPG, chaired the 29th National Good Governance Webinar on July 30, 2025, as part of the National Good Governance Webinar Series 2025–26. The theme of the webinar was “Innovation–State.” The webinar saw participation from officials of Central and

Ms. Nitika Khandelwal, District Magistrate of Tehri Garhwal, #Uttarakhand , delivered a presentation on the Uttarakhand Government Assets Management System (UK-GAMS) at the 29th National Good Governance Webinar. UK-GAMS, winner of the Prime Minister’s Award for Excellence in

Dr. Om Prakash, Mission Director of Samagra Shiksha, Government of Assam, presented Shiksha Setu, Axom at the 29th National Good Governance Webinar. The initiative, winner of the Prime Minister’s Award for Excellence in Public Administration 2024 in the Innovation (State)

Shri Puneet Yadav, Additional Secretary, Department of Administrative Reforms and Public Grievances, delivered ‘Vote of Thanks’ during the webinar hosted by the Ministry on 'Innovation-State' held today on 30th July, 2025. #DARPG #GoodGovernance #Webinar #HolisticDevelopment

NeSDA Way Forward, June 2025 released! The NeSDA Way Forward June 2025 report captures significant progress in e-service adoption. The NeSDA Way Forward June 2025 report is available at: darpg.gov.in/sites/default/… #DARPG #NeSDA #eServices #eGovernance #GoodGovernance

Maharashtra has institutionalized citizen-centric service delivery through the MPRTS Act, 2015, transforming fragmented, offline systems into a unified, digital and time-bound service delivery framework. #NeSDA #eServices #eGovernance #CitizenServices

The official portal of the Surat Municipal Corporation (SMC) serves as a comprehensive digital platform designed to enhance citizen engagement and streamline access to a multitude of civic services. It embodies the SMC's commitment to e-governance, aiming to provide convenient,

The "e-Nigam 1.0.1" portal is equipped with a wide range of online utility services, designed to enable citizens to manage their essential civic needs efficiently without the necessity of physical visits to municipal offices. These services are highlighted below, and are critical

The Government of Tripura has developed a platform for Single Window Approval by All Government Agencies in Tripura (SWAAGAT). This portal caters to industrial fraternity with the primary objective to simplify the processes, accelerate application processing of clearances to

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. Resolution of Loan Reapplication Issue on PM Surya Ghar via CPGRAMS #SuccessStory #CitizenFirst #PublicGrievances

Team Solar-Powered water schemes under JJM, #UttarPradesh received the PM’s Award for Excellence in Public Administration 2023 by Hon’ble PM Shri Narendra Modi Ji, under the Innovation (State) category. #DARPG #ViksitBharat #PMawards #GovernanceForGrowth #TransformingGovernance

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. Pending Army Pension Arrear Successfully Credited Post-Migration to SPARSH #SuccessStory #CitizenFirst

#CPGRAMS Update – 30th July, 2025 Empowering citizens through effective grievance redressal! On 30th July, 2025, a total of 10,230 grievances were resolved across Central Ministries/Departments and States/UTs on the hashtag#CPGRAMS portal Central Ministries/Departments: 7,581

In line with the Hon'ble Prime Minister's directions, a Review Meeting Module for senior level discussions on public grievances was operationalized in the #CPGRAMS Portal for Central Ministries/Departments on 14th February, 2025. Till 30th June, 2025, a total of 106 Review

Delivering citizen‑centric governance, monthly disposal crossed 1 lakh cases in the Central Secretariat for the 36th month in a row in June, 2025 The pendency in the Central Secretariat stands at 62,620 grievances, out of which 70.35% of the grievances are pending for less than

In 2025, as of 30th June, a total of 3,88,128 grievances were received by the States and Union Territories on the #CPGRAMS platform, and 3,68,477 grievances have been successfully disposed. #CPGRAMS #GoodGovernance #PublicService #GrievanceRedressal

A Monthly Progress Review meeting on #NextGenCPGRAMS was convened on 30th July, 2025 at DARPG 🇮🇳 , in collaboration with knowledge partners #EY and #Accenture. The meeting focused on reviewing the implementation roadmap, with particular emphasis on enhancing the user interface

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. Pending NMMSS Scholarship Credited After Resolution of Technical Glitch #SuccessStory #CitizenFirst