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📣 We a16z are so thrilled to be co-leading Decagon’s Series C, just two years after introducing the founders and leading the seed at inception! Decagon is pioneering AI agents for customer experience and serves leaders like Hertz, ŌURA, Duolingo, Bilt, ClassPass, and

Big milestone. Big banner. Hello from the NYSE 🏛! We’re proud to celebrate our $131M series C and $1.5B valuation with our customers, partners, and team. Thank you to the NYSE 🏛 for marking this milestone with us! The future of customer experience starts here.

We’re live on TBPN today at 1:45pm PT with our Co-founder and CEO Jesse Zhang. He’ll be diving into our series C announcement and what’s next for AI agents in customer experience. Don’t miss it!

I’m joining TBPN today at 1:45pm PT to talk about Decagon and our series C announcement. Can’t wait to share what we’ve been building – be sure to tune in!

IN NEWS: Decagon raises a $131M Series C co-led by a16z and Accel. We asked Jesse Zhang about the benefits of using LLMs in customer service systems. "The nice thing about LLMs now is this level of nuance. You're able to create much more complex flows tailored to

We closed a $131M series C at a $1.5B valuation yesterday. Today, our name is on the Nasdaq tower. Thank you to our customers, partners, and team who have believed in a new approach to CX. The future of customer experience starts here.

I’m excited to announce a key pillar of Decagon’s product: our experimentation & A/B testing suite. CX teams can iterate on their AI agents faster, delivering fundamentally better customer experiences with every change. Read more: decagon.ai/resources/intr…