NEW #gpt #languagemodels, automated training pipelines with #kubeflow, and more... deepdesk.com/whats-new-in-j… #machinelearning #kubernetes #gcp #cloud #customerservice

Cool to see some bits of our #gpt2 model live in production. We fine-tuned the Hugging Face English base model with 3GB of VodafoneZiggo (mostly Dutch) customer service conversations. #transformers #deeplearning #nlp #autocomplete #customerservice #goedemiddag

Our first infrastructure level Canary release A/A test using Istio and #flagger in production converged nicely. 🎉 More about Flagger: bit.ly/3hZ5g3Z #istio #flagger #devops #kubernetes #k8s

According to this Frost & Sullivan survey, 62% of all mid-size contact centers (15 to 300 seats) plan to apply AI to engagement channels over the next 2 years. Read the full whitepaper here: dropbox.com/s/frbejru3gvr3…. #contactcenter #ai #ml #virtualassistant

A Dutch GPT-2 base model, that's what's happening. medium.com/deepdesk/train… Hugging Face #gpt2 #ml #nlp #cheese

If anything, this year for us has been one of hard work. Here’s a recap of the last couple of months. #hellobelgium deepdesk.com/whats-new-in-f…

Proving your added value is sometimes harder than you think. We found a way... buff.ly/3aSAkQh

We asked our customers some very important questions buff.ly/3jCBYtg

If the car industry is not ready for level 5 self-driving vehicles, why do enterprises deploy chatbots at a large scale without any oversight? linkedin.com/posts/deepdesk…

Identifying UI Bottlenecks with Flame Graphs by @Havelaer link.medium.com/JzHEXpXwghb

1. Ask how you can help 2. Observe their behavior 3. Make something they want 4. Give control. Agree? x.com/Emerce/status/…

Stats, Schemas and the Dilemma Between Stability and Flexibility hubs.li/H0SxpFL0

Is Google Kubernetes Engine expensive? 1. Make sure you request as many resources as you are going to use. No more, no less. 2. Make sure your node pools match the requested resources. 3. Make sure the cluster autoscaler can do its job. hubs.li/H0SL0xf0

Scaling workloads based on GPU utilization in GKE hubs.ly/H0Yp0L90

Becoming Strategic or Becoming Extinct: Insights From the NTT 2021 Global Customer Experience Benchmarking Report hubs.li/H0ZLt4l0

Hyperautomation in Customer Service: How We Got Here and Where We Are Going hubs.li/H0_M6xn0

Straight talk from our sales director Brian Reijngoud on chatbots. His conclusion: use them, with the right intention. And don't forget your agents. Using Chatbots with the Right Intention hubs.li/H0_LZSs0

How do you connect Cloud Build (CI/CD deployment) to your private GKE cluster? There is a better solution than the workaround that Google offers. hubs.li/Q0115mWv0...

In this edition of making Google work with Google: How to connect Google Cloud Build with private GKE clusters. hubs.li/Q0115FK-0...

#AI #Writing #Assistants are becoming big business. We look at the landscape & explore the 3 main classes of tech helping people write better and faster. LanguageTool Grammarly @typegenie Deepdesk: think human Peppertype.ai Jasper Peppertype.ai typewise.app/blog/ai-writin…