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This is a very interesting study- highly recommended

When you hire outside consultant.

Now we’re twixing here

Every night …

New episode out Customer Experience (CX) Management shows.acast.com/61668ab35a6335… via Acast Carlos Velasco

Some days are slightly better that others…

New podcast! In this episode, I interview Manuel Perea and Melanie Labusch on their cognitive psychology work on brand names and words, a key element in customer experiences 🚀✨ With Anders Gustafsson at Handelshøyskolen BI Maria Fernández-López ERI-Lectura CINC Nebrija podcasts.apple.com/no/podcast/cus…

Still very happy and humbled about this - it is special to be recognized by your own work-place

New podcast! In this episode, I interview Charles Spence Crossmodal Lab about his work on sonic branding and experiences 🚀✨ With Anders Gustafsson at Handelshøyskolen BI open.spotify.com/episode/6lGaks…

New podcast! In this episode, I interview Enric Munar and Erick Gustavo (UIB) about their work on aesthetic preferences 🚀✨ open.spotify.com/episode/1AP9r2… With Anders Gustafsson at Handelshøyskolen BI

New podcast! In this episode, I interview Qian Janice Wang and Francisco Barbosa Escobar about their work on multisensory food experiences in extended reality 🚀✨ podcasts.apple.com/no/podcast/cus… With Anders Gustafsson at Handelshøyskolen BI

THE PROGRESS IS INSANE. Tesla Bot Gen 2!

New podcast! In this episode, I interview Chi Hoang, Klemens Knöferle, and luk warlop about their work on humour and advertising 🚀✨ podcasts.apple.com/no/podcast/e45… With Anders Gustafsson at Handelshøyskolen BI

Proud to be part of this!

But they are just as good today!

Looking forward to see what we can do with this #furhat

Perhaps no one person has had more influence on #marketing than Philip Kotler. In a new article, Kotler reflects on the past and future of the discipline and provides lessons learned from decades in marketing, as only he can: bit.ly/3TaEpFP Philip Kotler Kellogg School

New paper in Psychology & Marketing! Paradoxes, challenges, and opportunities in the context of ethical customer experience management ✨ onlinelibrary.wiley.com/doi/10.1002/ma… with awesome team including Felipe RC, Francisco Barbosa Escobar, Anders Gustafsson, and Olivia Petit Handelshøyskolen BI