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🌍Today marks World Consumer Rights Day. Last year, over a quarter of EU consumers bought products from outside the EU. Consumers shopping online are 60% more likely to experience problems than those shopping offline. I will address these challenges👇 EU Justice EU Consumer Affairs

Europeans have some of the strongest consumer protections in the world! Whether that’s shopping, travelling, banking, or surfing the web, the EU has been working hard to keep consumers safe for more than 50 years – both in stores and online.

More and more people, especially children, play online games. They have the right to a fair and safe gaming experience, particularly when in-game virtual currencies are involved. Pleased to share our latest consumer protection actions: europa.eu/!4mNpjj

Today the joint meeting of the Consumer Policy Network (CPN) and Consumer Protection Cooperation Network (CPC) kicks-off discussions on #ConsumerAgenda 2025-2030, focusing on #ConsumerProtection and enforcement. Let's shape together the #EUConsumers future.

The EU Open day starts now! 🇪🇺 Visit our Berlaymont building in Brussels until 18:00 and immerse yourself in all facets of the EU and its policy action. Meet Europa, our mascot for the World EXPO Osaka 2025, on the Esplanade. 🧵1/2

An Open Day to remember! 🇪🇺✨ We were thrilled to see so many of you from all over Europe and the world having fun and learning about the EU. 💙🌍 Europe Day is one day. But our shared values are worth celebrating every day. We hope to see you again next year! 👋

Calling all citizens, public authorities, civil society organisations, researchers & other stakeholders 📣 The public consultation on the Consumer Agenda 2025–2030 is now open. Help shape the next 5-year strategy for stronger consumer protection. #HaveYourSay

Your safety. Your rights. Your trust. During the #ConsumerSummit 2025, we acted for consumer protection: 🔹Welcomed Miravia & Trendyol as signatories of the Consumer Protection Pledge 🔹Launched the Consumer Agenda 2025-2030 consultation # ConsumerProtection

Applications are open for the 2025 Product Safety Award. Open to companies and researchers improving consumer safety across the EU. Together we are leading the way for product safety. Deadline: 31 August – apply now: europa.eu/!VM7vyM #ConsumerSafety

🎮 Taking action on in-game consumer practices! We hosted a workshop to discuss the CPC Key Principles on In-game Virtual Currencies & explore how game design aligns with EU consumer laws. 🗣️ Industry representatives, the CPC Network, consumer organisations & academia joined!

Calling all citizens, public authorities, civil society organisations, researchers & other stakeholders 📣 The public consultation on the Consumer Agenda 2025–2030 is now open. Help shape the next 5-year strategy for stronger consumer protection. #HaveYourSay

I welcome today’s agreement on the reform of the Alternative Dispute Resolution Directive. Out-of-court dispute resolution gives consumers a fast & affordable way to defend their rights - without lengthy, costly court cases, making justice more accessible to all.

✅ Simpler & better access to dispute resolution in the 🇪🇺! We welcome the political agreement on new rules for out-of-court dispute resolution, modernised for the digital age & expanded to better protect EU consumers ⚖️💻. ➡️europa.eu/!cCCrcx #ConsumerRights

Applications are open for the 2025 Product Safety Award. Open to companies and researchers improving consumer safety across the EU. Together we are leading the way for product safety. Deadline: 31 August – apply now: europa.eu/!VM7vyM #ConsumerSafety