🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

We’re proud to spotlight Wilfred Busby of ALSAC, the fundraising and awareness organization for St. Jude Children’s Research Hospital, as he receives their Legacy Award. This honor is well deserved. 👏 Read more about Wilfred's impact and recognition: execsintheknow.com/cx-leader-wilf…

In a noisy, distracted world, #leadership is all about perspective. At #CRSSanDiego (Sept. 17–19), hear from former NFL QB Travis Brown in his keynote: "The Power of Perspective." 🎟️ Register to attend: execsintheknow.com/events/custome… #CX #CustomerExperience #ExecsInTheKnow #CRS2025

In this contributed blog post from our partner Laivly, discover how your contact center can achieve real, measurable results with #AI in just one week (yes, really). Read the full blog for 4 practical strategies to help you make this happen: execsintheknow.com/what-can-you-a… #CX

Join us Sept 17–19 for #CRSSanDiego for bold ideas, peer collaboration & next-level networking. Just ask Pete Mallot of Microsoft—his favorite part is connecting with fellow #CX leaders. Learn more and secure your spot today: execsintheknow.com/events/custome…

CRS San Diego (Sept. 17–19) is more than a conference it’s a catalyst for meaningful impact. 💡 Alvin Stokes of Princess Cruises says the relationships built at #CRSSanDiego lead to real ideas, collaboration & change. Join us: execsintheknow.com/events/custome… #ExecsInTheKnow

At Execs In The Know, we believe CX leadership is about more than performance — it’s about purpose. 💙 From mental health advocacy with NAMI to lifting up diverse voices, we’re proud to lead with impact. Are you ready to do the same? 👉execsintheknow.com/about-us/leadi…

In our latest issue of CX Insight, we explore how curiosity and courage are reshaping leadership. Plus: ✈️How americanair is leading transformation with empathy 🌿Azure Standard on staying true to values while innovating 👉 Read now: execsintheknow.com/magazines/july…

The biggest #CX challenges. The brightest minds in the industry. Join us at #CRSSanDiego, Sept 17–19, for bold, honest panel discussions led by CX leaders who are sharing what’s working — and what’s not. Learn more and register: execsintheknow.com/events/custome… #ExecsInTheKnow

Curiosity + courage = the foundation of resilient CX #leadership. 💡 In the latest CX Insight Magazine, we explore how bold questions & brave action are driving transformation in today’s complex #CX landscape. 📖 Read it here: execsintheknow.com/magazines/july… #ExecsInTheKnow

🎉 Execs In The Know is turning 15 — and we want YOU to celebrate with us! Share your favorite memories or growth stories with us. Post a photo or story, tag Execs In The Know, and use #EITK15 for a chance to be featured & win exclusive swag!

In a world of rising expectations and constant disruption, americanair is redefining what it means to deliver customer care at scale, blending human connection with strategic innovation. Read more in our latest CX Insight Magazine article: execsintheknow.com/magazines/july…

#CRSSanDiego isn’t just insightful — it’s fun. Join us Sept 17–19 for bold ideas, honest conversations & lasting connections. Learn More: execsintheknow.com/events/custome… #CX #CustomerExperience #ExecsInTheKnow #Leadership

"If I only go to one conference a year, it will always be CRS." That says it all. Join us Sept 17–19 for #CRSSanDiego — where the future of #CX takes shape through bold keynotes, real-talk panels & unmatched networking. Learn more and register now: execsintheknow.com/events/custome…

The future of the contact center isn’t human or machine—it’s both. Agentic #AI is reshaping frontline roles, boosting efficiency, and turning support tools into true digital teammates. 👉 Read more: execsintheknow.com/magazines/july…

Looking to dive deeper into the #CX topics that matter most? Our Tech Forum & Workshop sessions at #CRSSanDiego are focused, interactive, and built for real takeaways. Real-time learning. Real results. Learn more about CRS and join us Sept. 17-19: execsintheknow.com/events/custome…

Some of the best #CX conversations happen outside the boardroom. Our Leadership Table series brings together customer experience #leaders for real conversations and valuable connections. Learn more and let us know if you're interested: execsintheknow.com/the-leadership… #ExecsInTheKnow

#Outsourcing has evolved—from cutting costs to creating real customer value. 🙌 In the latest issue of CX Insight Magazine, we explore how brands are shifting from transactional to transformational #CX partnerships. 📖 Read more: execsintheknow.com/magazines/july… #ExecsInTheKnow

The Early Bird deadline for #CRSSanDiego is less than 2 weeks away — ending August 14! This can’t-miss event brings top #CX leaders together for real conversations, bold insights, and unbeatable networking. Save $300 by registering now: execsintheknow.com/events/custome… #ExecsInTheKnow

Prepping for an interview? Learn how to master the STAR method, tell stories that stick, and stand out—straight from a #CX expert who has conducted over 1,000 interviews and has a background at Amazon. 📖 Read the blog: execsintheknow.com/crack-the-beha… #ExecsInTheKnow #ExpertNetwork

In our latest KIA Spotlight, we chat with Karen Slusher, Chief Experience Officer at Azure Standard, about the company growing into the largest independent organic food distributor—while staying true to its values. A must read for #CX leaders: execsintheknow.com/magazines/july…