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“The financial counselling sector continues to support and advocate for disaster impacted residents years after the event itself, despite the commitment of the insurance industry to do better," said Louise Hayes, FCA's Coordinator Disaster Recovery. Info: ow.ly/XTqH50W4yKG

Consumer advocates are calling on the Albanese Government to regulate the proliferation of ‘wage advance’ products that are making the cost-of-living crisis worse for thousands of people and sending them into dangerous debt spirals. ow.ly/RVbg50W6Jiu Consumer Action

From today, BNPL products are going to be regulated as a new type of credit. Deb Shroot from FCA is broadly supportive of the new changes, but is concerned there may be some loopholes. ow.ly/AP7a50W6JsA

New BNPL regulations have come into force this week. Deb Shroot from Financial Counselling Australia joined ABC RN to talk about how people will be impacted. ow.ly/1XLT50W88Ti

We're attending the launch of the Rank the Energy Retailer 2025 report, which captures insights from over 260 financial counsellors. It highlights big differences in how energy retailers support people in hardship. Read the report: ow.ly/6rtz50W9NpL #RankTheRetailers2025

A survey of financial counsellors found many energy customers facing financial difficulty aren't getting adequate support from their retailers. 🗞️ Read the full ABC News story: ow.ly/MWVz50W9Osz

We welcome the $100 million record penalty against Optus for unconscionable conduct. The penalty sends a strong message to the telecommunications industry: mis-selling to vulnerable customers will not be tolerated. 🗞️ Media release: ow.ly/wxYy50Wbjh6

Lynda Edwards, FCA's Director of First Nations Policy, spoke to ABC News about the $100 million record penalty against Optus for unconscionable conduct.

Thank you to all the people who came to our conference in Adelaide last month. We had a record number of attendees!! 🎉 We hope you enjoy this highlights video (and stay tuned for Spot Talks videos soon) #FCAConf25 ow.ly/cAcO50WeuiL

#BNPL: “The headlines from America about defaulting on your burrito loan are totally concerning. We’re lucky that we haven’t gotten to that point yet...” Rose Bruce-Smith says. theage.com.au/culture/music/… Financial Counselling Australia National Debt Helpline

“Insurers are not meeting even their most basic obligations under the Code. And once again, it’s the most vulnerable in our community who are paying the price," said Peter Gartlan, co-CEO of Financial Counselling Australia. Consumer Action Media release: ow.ly/Chq050Wgvq0

Many of you will remember Bill Shorten’s insightful interview with journalist and MC Dan Ziffer at our conference last month. Watch it back to hear his thoughts on the intersections of financial counselling, social services and policy reforms #FCAConf25 ow.ly/ETvB50Wi8N1

"When I did my shopping last week, all I bought was cat food...," says Patricia who wants to stay in her home National Debt Helpline Financial Counselling Australia abc.net.au/news/programs/…

Kimberley-based Bush Money Mob counsellor Allan Gray said he had no sympathy for retailers that were financially dependent on Centrepay. He said many stores were charging "massive prices to remote Aboriginal people who are living below the poverty line". ow.ly/Aj6N50Wjtww

Half of all forced bankruptcies in the ACT last financial year were a result of strata companies seeking money from unit owners, with the figure well above the national average. Lody Stewart from FCA spoke to ABC Radio about this. 🔉 Tune in from 19:20: ow.ly/RsA250Wk7CY

Kids aren't getting taught about money in school ... and it turns out, they're not talking finance at home either. A new study shows half of Aussies don't discuss money with loved ones. Deb Shroot from FCA joined ABC Life Matters to explore it. ow.ly/auI050WkQ8g

NAIDOC Week's 2025 theme, "The Next Generation: Strength, Vision & Legacy," celebrates not only the achievements of the past but the bright future ahead. Here's a message from Lynda Edwards, our Director of First Nations Policy #NAIDOC2025 #StrengthVisionLegacy NAIDOC

Our Director of First Nations Policy Lynda Edwards spoke to Jarni Blakkarly from CHOICE about the growing spaces for First Nations financial counsellors and the need to prioritise financial literacy in Closing The Gap. Read the full story: ow.ly/J8cP50Wlpzm

We congratulate this year’s NAIDOC Week Award Winners, who were announced yesterday 👏 Our very own Lynda Edwards was at the event and she even starred in this ABC TV News story #NAIDOC2025 #NAIDOCWeek #StrengthVisionLegacy

First Nations financial counsellors and capability workers play a crucial role in supporting people through financial hardship. "We're proud to stand alongside them and to keep listening, learning and supporting the vital work they do," says FCA co-CEO Peter Gartlan #NAIDOC2025