🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

🎸 We're Nashville bound for #ForrCX! Catch us June 23-26 at booth #101 to learn how Genesys can help you deliver smarter, more empathetic customer experiences. See you there! gsys.cx/4dSzrr6

⏱️ Delayed claims. 🔄 Disconnected systems. 📉 Missed SLAs. Back office chaos is costing insurers - time, money and trust. This blog explores how work automation and smarter task routing can bring structure, speed and compliance to insurance ops: gsys.cx/4dVVSvK

Introducing Trevor Schulze 👋 With an extensive track record in #AI, #cloud, and #digital transformation, Trevor’s expertise will help us pioneer the next wave of #CX transformation. Learn more about our new CIO: gsys.cx/4kPWt40 #OneGenesys

The momentum continues. With advanced #AI capabilities, Genesys is empowering businesses with real-time intelligence, automation, personalization and optimization tools that can enhance every interaction. See how leading brands are transforming with #GenesysCloud 👇

By cutting complexity, Global Payments Inc. boosted performance with #GenesysCloud: 📉 Fewer abandoned calls 📈 More efficient agents 🤖 Higher use of virtual assistants Read about their CX transformation: gsys.cx/45PRVGH

80% of CX leaders say AI will set them apart. See how Genesys, Amazon Web Services and Brittany Ferries are using AI to power better customer experiences and what your org can learn from them. Watch the webinar now: gsys.cx/43FvGSz

We're live at #CCWVegas! 🎉 Catch us at Pavilion 4 for live demos + insights on transforming #CX with #AI. 💡 Don't miss our speaker sessions - details here: genesys.com/events/ccw-25?…

Happening now at #CCWVegas: Beth Granberry from Global Payments Inc. is in Forum H sharing insights on how they're powering smarter service!

Great to catch up with our partners including Skylux Inc at the Genesys booth at #CCWVegas. Come see us for a live demo and shoot some hoops 🏀

Get to Forum E to hear from Genesys leaders Michael Logan and Jay Miller on how AI delivers ROI. Starting at 1:45 PM #CCWVegas

We don’t just talk about great CX, our customers say we deliver it. Genesys is a 2025 @TrustRadius Top Rated solution! 🎉 Discover why #GenesysCloud is the CX solution you need: gsys.cx/4kBAcqW

Come visit us in the Summit Expo Hall at #CCWVegas until 3 pm! Join us at 1:45 pm for a speaking session in Summit B. Details here: genesys.com/events/ccw-25?…

Happening now in Summit B at #CCWVegas: Michael Haney from Presbyterian is talking about how they’re shaping the future of access and experience. See you there!

📉 Missed signals = missed opportunities Learn how customer journey analytics can help you anticipate needs and act in real time. 📙 Get the eBook: gsys.cx/4kHT1Jg

That's a wrap on #CCWVegas! Thank you to everyone who stopped by for a demo, visited our speaking sessions and met with our experts! Customer Contact Week was one for the books!

CX leaders, this one's for you! ✨Level Up CX Live✨ is welcoming Mona Zielke, Global COO at Voya. We'll discuss how Voya is: 🎯 Using #AI and cloud innovation to humanize customer experience 💪 Empowering employees 🔒 Improving retention ⬇️ RSVP now: gsys.cx/409q2FQ

Lead the CX conversation! Get all the latest news ✨ Twice a month ✨ Straight to your inbox. Subscribe today: gsys.cx/4la7DRz

Genesys Cloud Copilots 🤝 Dogs Learn why Genesys Cloud Copilots is a favorite work companion: gsys.cx/3Tq3RYf

Genesys was positioned by clients as " a Customers' Choice" in the May @Gartner®️Peer Insights™ Voice of the Customer for Contact Center as a Service! See what our customers are saying: gsys.cx/402xpPn

From limited #CX visibility to $60M in projected value, HSBC’s AI-powered transformation with #GenesysCloud is setting a new standard. 🎥 See how they made it happen: gsys.cx/43IaLhI