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Dealer optimism is quietly building in fixed ops heading into Q3: Why? Because even with fewer cars hitting the bay, dollars per RO are climbing. Which makes sense—parts are pricier, repairs are trickier, and more customers are bundling work to save time and money. On top of

EPISODE 12 is LIVE!

[NEWS] VW is planning to cut 35K jobs by 2030, and 20K are already locked in: Most will come through early or voluntary retirements as the brand scales back German output by 700K units. This means headcount at Audi and Porsche (both owned by the Volkswagen Group) will also be

[NEWS] Lawmakers are reviving a bill to ban credit scores from auto insurance pricing: And the timing tracks—because insurance rates jumped 16.5% last year, with another 7.5% hike expected in 2025. That said, the bill (called the PAID Act) goes beyond just credit. It would

43% of inbound leads are unworked. We spoke with Scott Traylor, Vice President of Sales at Mia Labs, about BDC fragmentation and how AI might be able to fix it. " Did a report just a couple of months ago, and they said 43% of all volume of leads are mishandled." "Put that

This dealership is making content part of the culture. Dustin Collins, VP Director of Operations at Bill Kay Auto Group, breaks down their new social media marketing strategy. "We have two gentlemen that go to every location every day. And we try to do 35 videos per location,

A unique program is unlocking dealership ownership for experienced GMs. Jon Alcorn, Operating Partner at Dogwood Automotive, shares how he went from operator to owner. "He invests in people, and he puts together dealer operator buyout programs." "You buy in with him, and then

Wholesale used vehicle depreciation is back on schedule after weeks of volatility: Last week, wholesale values fell -0.25%, nearly matching the pre-pandemic seasonal average of -0.22%. It’s not the first decline this year. But it’s the first time depreciation has moved in line

[NEWS] Bill Kay Auto is betting that real content, made in-house, is hitting harder with buyers: And according to VP of Ops Dustin Collins— They’re backing that bet with a salaried two-man crew, tasked with capturing real shopper moments. Like appointment videos. Walkarounds.

Dealers treating AI like an employee are seeing fewer missed opportunities. Scott Traylor, Vice President of Sales at Mia Labs, explains how to make AI more effective. "Mia's gonna be your most important employee. We need you to think about her as an employee and not a tool.

[NEWS] Virginia dealer Jon Alcorn is staying locked in on what he can control: Like team mindset. Lead follow-up. Daily execution. It’s what got him here, starting in sales and working his way into ownership of three rooftops: Mazda, Volkswagen, and Volvo. All made possible

[NEWS] Embedded insurance is steadily boosting F&I margins: Which tracks—because recent reports show the market has nearly tripled since 2023. By the numbers: - Just showing a quote adds $320 to F&I gross per deal. - And when buyers opt in, the lift climbs to $432 per deal.

Most dealers are still treating social like a billboard— Meanwhile, smart operators are turning every salesperson into a brand of their own. We asked Dustin Collins, VP Director of Operations at Bill Kay Auto Group, for a breakdown of his social media marketing strategy. "You