Fostering innovative thinking, risk-taking & learning while doing are essential for successful discoveries. Empower your team with our mindset #discovery cards to start making, sharing & experimenting. Download for free or order a set here: macementer.com/blog/discovery…

78% of #charities feel #AI is relevant to them but 73% aren't feeling prepared to respond to the opportunities & challenges it poses (charitydigitalskills.co.uk). If that's you, check out this toolkit to help #trustees & leaders navigate #ArtificialIntelligence 👇 #TrusteesWeek

A diverse #NHS workforce helps healthcare providers understand #PatientNeeds, increasing patient trust. It helps to reduce health inequalities. And fosters creativity & innovation. More from @julianhartley1 Chief Executive NHS Providers, via Andy Callow. newstatesman.com/spotlight/heal…

#ContentDesign for young people requires real understanding of younger users. For On Your Mind Glos, a mental health project for young people, we had to get it right. Amy Hupe's 5 lessons on writing about mental health for young people are great: macementer.com/blog/writing-a… #UCD

New senior appointments to build our expertise and capability around service co-design and digital innovation for health and care. Welcome to the team amy mcguinness Claire Reynolds Details: macementer.com/blog/health-an…

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By offering more empowering support to #patients when they receive a #diagnosis of chronic conditions, some #NHSbudgets would go further. Access our research on "Setting patients up for success following diagnosis" here: macementer.com/blog/diagnosis… #Healthcare #UserResearch #UCD

Thank you for sharing!

Thank you!

The value of human touch in healthcare is irreplaceable. Service design can help us to integrate digital tools in a way that enhances human interaction and patient involvement. macementer.com/insight/retain…

great to see them out in the wild! macementer.com/insight/discov…

Problems Worth Solving is a podcast exploring design, health, care and public services. In the first recording we speak to Dr Lia ‘biopsychosocial’ Ali who shares her NHS England experience and parallels between the biopsychosocial approach and UCD. healthia.services/insight/podcas…

💡Can digital & human support coexist? At Carefree, we know they can & should! We are honoured to present our case study in an online session tomorrow hosted by Healthia® | formerly Mace & Menter to explore AI-driven efficiency and human expertise in Customer Service.

Public Health Wales plans Digital Diabetes Discovery ukauthority.com/articles/publi… Public Health Wales Healthia® | formerly Mace & Menter #healthtech #NHS

Reminder: Public Health Wales (PHW) has appointed collaborative service design consultancy Healthia to lead a project to boost the prevention and management of type 2 diabetes. Full story 👉 ow.ly/br1j50UXzIL

Great to be working with Public Health Wales on this