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Learn what scam calls are, how they work, and the new, AI-powered tools that are being used to combat the ever-growing volume of fraudulent calls. Find out how mobile carriers, enterprises and consumers can protect themselves (and their customers): tinyurl.com/4hxzckp8

Hiya was just named a LEADER on G2! Hiya Connect earned 13 badges in G2's Summer 2024 Reports across the VoIP and Contact Center Quality Assurance categories. See the full list of our recognition on G2 - and hear why businesses choose Hiya Connect: tinyurl.com/26cma8pu

This guest blog post from KONTXT, part of RealNetworks, highlights two emerging threats that reach victims through text based messages: micro messaging scams and fraudulent messages sent using RCS technology. tinyurl.com/5d87pkja

EU phone carriers are faced with competing directives: regulators want carriers to stop fraud calls, while EU telco laws say carriers can’t use call traffic data, which is necessary to prevent fraud calls. What’s the solution? Find out: tinyurl.com/y5nhyd6w

It’s frustrating for businesses when they call customers or prospects and their phone numbers are labeled as spam. But how does spam labeling work, and what can businesses do to build a healthy call reputation? Read our latest blog to find out: tinyurl.com/45tu99zf

How can businesses reduce the risk of their calls being labeled as spam? They can register their business numbers. Find out how Hiya Registration supports a healthy call reputation and how to easily set up a free account for your business: tinyurl.com/mr3d9jnw

It’s time to rethink how we approach identity on the voice channel. When a phone call comes in, the default is to show just a phone number. On any other channel, no one would trust someone who provided such little information. tinyurl.com/nhdadmfm

Bank scams were the most commonly reported type of phone scam in the world last year, according to our global data. See how these scams work, and read comments about bank scams from Hiya users in seven countries around the world. tinyurl.com/mrx2ch6n

Each month we feature a different Hiya employee in our blog series Voices of Hiya. This month we hear from our Chief Revenue Officer, Tony Lanham. Learn more about Tony’s job, his insights on the voice industry, and what he does when he’s not working: tinyurl.com/3mrwfhtf

Regulators in Spain have issued a draft order to tackle the increasing issue of fraud facilitated through phone calls and text messages. See how these proposed regulations will affect both telecom operators and businesses: tinyurl.com/4we25vjf

AI deepfake voice detection is key in an increasing number of channels. Being able to trust what you hear and see is vital to stopping fraud, even on video calls. nbcnews.com/politics/congr…

📢 ¡𝐀𝐓𝐄𝐍𝐂𝐈𝐎́𝐍 𝐎𝐏𝐄𝐑𝐀𝐃𝐎𝐑𝐄𝐒!  ¿Cansados de las llamadas📞#Spam y fraudulentas? Mañana no se pierdan la #ZonaTelco con Mariano González-Cayuela Cabrera, Director of Business Development de Hiya y Rafael A. Junquera ¡Los esperamos! linkedin.com/events/7246531… #Fraude #Telecomunicaciones

Hiya has been tracking and measuring the change in political calls ahead of the US Elections. Read more in our blog: blog.hiya.com/political-call…

How legal is it to deepfake a real person? “The law recognizes copyright in characters; it doesn't recognize legal protection for someone's style of speech,” says Meredith Rose, senior policy counsel at consumer advocacy organization Public Knowledge. wired.com/story/characte…

Jonathan Nelson of Hiya opened day two & discussed the issue of combatting enterprise-targeted impersonation and social-engineering scams, with delegates at our Fall Educational Event this week at AT&T in D.C. #SocialEngineering #GoToKnow #Scams #BrandImpersonation #Spoofing

Can YOU spot the deepfakes? Most can't, which is why it's vital to get help from technology that can identify these fakes before falling for misinformation. nbcnews.com/news/can-spot-…

To avoid errors with certain detectors of synthetic images, we have also added an image auto-resizing option. In synthetic audio detection, Hiya replaces Loccus.ai (change of owner, same technology)

We love collecting more G2 Badges! See our latest blog post on our 14 Fall badges: blog.hiya.com/hiya-connect-c…

The Future of Fraud Calls: AI, Deepfakes, and Voice Manipulation The Global Call Threat Report Q4 2024 by Hiya highlights the rapid rise of AI-generated voice fraud, contributing to a global loss of $1.03 trillion to scams in 2024, as estimated by the Global Anti-Scam Alliance.