Our intelligent reporting helps you gain a full scope of how your performance is and how successful your environment is.. Use these reports to increase productivity and make the necessary improvements.

Our intelligent reporting helps you gain a full scope of how your performance is and how successful your environment is.. Use these reports to increase productivity and make the necessary improvements.

IVR is an automated phone system that allows incoming callers to access the information they need without having to talk to a person. Callers can help themselves by entering information via a touch-tone keypad or speaking into the phone.

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Your business wants to collect and analyse the calling data. Our Hosted PBX systems allow your businesses to log information such as the number of missed calls, amount of time spent on a call, the number of calls answered by each agent, and call volumes.

Even if your small business is local to its city, it may still have a need for multilingual support to match the communities it serves. We offer a solution that is created to serve the nations.

It’s time to explore how our bundled Hosted PBX with IP Phones improves your business connections. It allows users to communicate easy even if there are a high number of calls and users.

Integrating our Contact Centre Solution provides your business with Artificial Intelligence to complete high priority tasks and allows you to easily manage them.

In an ever-demanding marketplace, being able to handle numerous calls is important for business communications. One of our advantages of a bundled hosted PBX with VoIP is the ability to take more than one call simultaneously anywhere on any device.

We allow you to interact with your customers and those within your working environment by simple SMS, this is useful if you’d like to just say something sort with expecting no response , or if you can’t reach them at all our SMS feature would be great!

Contact centers can use recording systems to capture all customer interactions. This is helpful should an agent or manager need to review what happened on a call.

Communication today is anywhere and everywhere. Whether you are in the office or on your mobile, conferencing platforms helps companies work smarter and optimizes efficiencies.

Don’t let your business communication with your customers and employees be interrupted by the changes of era. Innovo Networks can help you providing a smart infrastructure for Hosted PBX with high-speed internet to make a connection even better.

Clear, professional, and streamlined telephony is required in order to make any office run optimally, especially when working remotely. Our Video PBX lets you enjoy the same professional benefits as a traditional switchboard system, with no limitations from anywhere.

Contact centers can use recording systems to capture all customer interactions. This is helpful should an agent or manager need to review what happened on a call.

An agent can only attend to one customer at a time when on the phone. While other channels such as social media, video and chat can serve anywhere from a couple of customers to hundreds and even thousands at a time.

Our bundled Hosted PBX with IP Phones delivers many benefits for your institution. Buy one and get one extension for only R99.00. It includes video calling /free voice recording, storage as well as SMS and more additional features.

Unlock the Savings of a Hosted PBX & Free UPS Upgrade your business communication with a Free UPS when you choose our hosted PBX solution! Sign up for an extension at R99 per month and stay connected with a UPS. Make the switch now and future-proof your business communication!

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