Last week I did a webcast discussion with Rich Archbold and Ian Nowland on the shift from managing engineers to managing eng managers. (It was a fun discussion; I think you can access it if you register here, webinar.gitprime.com/manager-of-eng…)

We're really looking forward to the Rails Girls London workshop next month! Who else is coming? 🎉

This Wednesday I'm going to be speaking at the Stripe DevX Dublin event about how at Intercom we try to keep our codebase in a healthy state 🤖🛠 Should be a fun night. You can RSVP here 👉 stripe.events/devxdub #StripeDevXDublin

Powering personal conversations and interactions at scale requires a robust user storage system. Here’s how we updated ours to support our rapid growth. inter.com/2K7X8iH

How do you know if your software is good enough? Rich Archbold, VP of #Engineering Intercom shares his engineering standards that will help protect you from easily avoidable mistakes buff.ly/2riyFQU #DevOps

RSVPs for our 10th Dec meetup at Intercom Engineering have opened. We have Alex Muramoto talking about Google Maps with #deckgl. We also have Chris Manson | @mansona.bsky.social talking about EmberJS Octane! RSVP here 👉meetup.com/DublinJS/event…

Join us at our Building Intercom Dublin event on Thursday, Feb 27th. We promise a great evening of talks from a mixture of engineers, product managers and designers. Register now 👇 inter.com/2S6rrKI

Building good product is hard. Going from good to great product is even harder. Find out more at our Next Building Intercom Dublin event on Thursday, February 27th . Register here 👇 inter.com/2S6rrKI

Only one more week until our Building Intercom event! Check out our lineup and get your ticket. inter.com/2S6rrKI

Super excited for our Building Intercom Dublin event tomorrow night! If you haven't had a chance to RSVP, you can do so here ⬇️ inter.com/2S6rrKI

Get a copy of our “Intercom on Starting up” at tonight’s #buildingintercom event hosted in our Dublin office

“It was polished, but not usable” Agnes Stenlund showed how solving the problem trumps quality in her talk at tonight’s #buildingintercom

“It’s not OK to have one style as a manager. It’s not OK to do things by instinct. It doesn’t scale. It’s absolutely not inclusive and doesn’t create an inclusive environment.” An interview with Rich Archbold, VP of Engineering at Intercom! welcometothejungle.com/en/articles/bt…

Tune into LeadDev's *free* livestream tomorrow to hear from our very own Senior Director of Engineering Maria Gutierrez who will be speaking on a panel about "building and conveying vision." Starts at at 11:55 am PDT 🕚See you there! live.theleaddev.com/#

We're so excited to be sponsoring 2021 EmberConf! Join in March 29-30 📅. You won't want to miss it! emberconf.com

🎙️ "This was a particularly spectacular one" - Principal Systems Engineer Brian Scanlan on our worst outage 💻 ⚡ That's just one of the stories on this weeks engineering edition of Inside Intercom. Listen here 👉 inter.com/3poBzhj

As a senior+ engineer you keep track of your own goals and agenda 📝 Here, we discuss ways we set and prioritize goals as a principal engineer at Intercom 👇 inter.com/3dscpc9

Introducing European data hosting 🌎 On top of our 30+ natively supported languages, you can now store all your data locally within the EU 🚀 Here, Oran O'Dowd, Director of Engineering, discusses our biggest infrastructure project yet 👇 inter.com/3oBfltw

Intercom has long played a key role in the Ember community, and we're doubling down by supporting the Embroider Initiative to update Ember. Check out this chat Mainmatter had with our own Clíona de Róiste and Aaron Chambers to learn more about the project. youtu.be/KTDvRTgGdlg

Intercom has been a supporter of the Ember community for nearly a decade, and now we're taking another big step by sponsoring the Embroider Initiative to update Ember. Learn why here 👇 intercom.com/blog/ember-emb…