Paying for what I actually use seems sensible to me. I'd rather have accurate bills than estimates.

Happy Valentine's Day! What better time is there to tune into BBC Radio 4 #youandyours from midday to hear a sexy, love filled* discussion about the latest Which? research on booking sites. *not at all sexy or love filled or Valentine's related.

Here's a sneaky behind the scenes of the latest Which? Get Answers Podcast where Harry Kind and I got to chat all about the future of scams with the fascinating Nick Stapleton - no longer posting here Listen here, or wherever you get your podcasts! which.co.uk/news/article/w…

Watch back today's BBC Breakfast on iPlayer to catch me discussing subscription price hikes with Nina Warhurst and Jon Kay ☕️ I obvs wasn't able to bring the same level of joy as Cola the rescue dog who featured after me, but hopefully there are some useful bits of info in there

I'm on a GWR train. Ticket cost £125. It's so busy that we're standing in vestibules and aisles. I'm perched in a bike rack. I asked GWR if I could sit in one of the many free seats in 1st. Told no. If I wanted a seat I could wait for the next train. Which is cancelled.

My consumer + travel rights chums might enjoy a laugh at this one. Even those of us who are meant to know HOW to enforce our rights find ourselves shafted by the "computer says no" approach to customer service sometimes 🤣 Which? Martyn James Matt Allwright Simon Calder

This is huge news from Which?. Hard hitting journalism at its finest. I just don't know how to feel about this result though. Has Colin been lying to me all along? Who can I even trust anymore?! which.co.uk/news/article/b…

It's bonkers that we continue to allow private parking companies to act without proper regulation or oversight. If you've received an unfair ticket, challenge it. If you feel bullied by a private parking company, contact it's trade association. Which? Simon Vigar Channel 5 News

Is your smart meter playing dumb? If so, you should be able to get it sorted relatively simply. Watch today's BBC Morning Live back on catch up or check out the Which? website for even more free info. #happydays

Finally, well worth listening to the most recent Which? Get Answers podcast where I join Harry Kind, Lisa Webb and Adam Snook to talk in depth about mobile coverage, the 3G switch off and finding the best mobile deals: which.co.uk/news/article/w…

Rip Off Britain Series 16 drops ⁦BBC One⁩ Monday 20th May 09.30. Gloria, Julia ⁦Angela Rippon⁩ aided & abetted by inter alia ⁦Martyn James⁩ ⁦Lisa Webb⁩ ⁦Simon Calder⁩ ⁦Sarah Pennells⁩ ⁦David McClelland⁩ Arun ⁦Tenet Compliance & Litigation⁩

The Click Trap: The Dark Side of Digital Advertising is a fantastic documentary featuring Which? research on the deeply troubling rise in fraudulent ads used by criminals to manipulate social media users. It's a compelling watch. Coming to the UK soon!

New research shows people in the UK are washing clothes too often and incorrectly. On Tuesday, Which? consumer expert Lisa Webb will give us some tips to keep our clothes fresh for less. Do you have any questions about washing? Let us know!

Have you been washing your clothes too much? Save money, time & effort with these hacks from Which? consumer expert Lisa Webb. To watch this item in full, go to BBC iPlayer and search for Morning Live from 16/07/24.

We've had a big response since launching our Living With Cancer series on Monday. Consumer expert Lisa Webb investigates what help is out there to ease financial strain as 4 in 5 people diagnosed are £1000 worse off, monthly. Watch in full here: bit.ly/3yVnfpB

🔋 Consumer expert Lisa Webb shares how to cut your clothes drying energy bills. She shows us great cost-effective alternatives for tumble dryers, including electric rails and dehumidifiers. To watch in full, click here bbc.in/40ecycX

Really delighted to see our story about this horrendous scam lead on BBC Morning Live with Nick Stapleton - no longer posting here and Lisa Webb - and see the bogus profile finally go down after almost a year of urging Meta. To the people behind this: we're still watching you. which.co.uk/news/article/i…

As discussed on the show earlier, here’s how to do a reverse image search with Lisa Webb.

News as it happens with Steve Holden: ✝️ Pope Francis funeral confirmed for Saturday, alina_trabattoni in Rome 🥣 750 breakfast clubs open in England Shivani Sharma 🔌 Warning over scam 'eco plugs' Lisa Webb Listen LIVE: l-bc.co/LBCNews

We need good local bookshops! camdennewjournal.co.uk/article/volunt…