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#MLGW has updated its mobile app with a fresh look and additional features. With the updated My Account feature, customers are a click away from paying their bills, stopping utility service, making payment arrangements or going paperless. The redesigned layout lets users click

The #MLGW part of the Memphis City Council meeting is about to begin. Watch live at the Council’s YouTube channel youtube.com/live/WfNfIUu9R…

The MLGW Committee meeting is called to order. Chief McGowen is presenting the #MLGW consent agenda. There are four items for the Council’s review.

Even after the sun goes down, heat can be a real danger - especially in large cities. Dark pavement and buildings absorb heat. Protect yourself and your family by practicing heat safety 24/7. Stay hydrated, stay out of the sun and stay aware of the signs and symptoms of

#MLGW Community Offices open at 8:30a. Download the QLESS app to make an appointment. Call 544-6549 to reach our Customer Care Center Mon-Fri 8a to 7p. Use My Account to see balances & request an extension. Start, stop & transfer service: bit.ly/2JyuEg8.

📷 Cooling Center - TODAY Wednesday 7/23 📷 Due to the extreme hot weather, the Hub’s Cooling Center for the unhoused community will be in operation. 📷 Opening Hours: Wednesday 7/23 10:00am - 8:00pm. These hours may change depending on the weather - the most up-to-date

We are in a dangerous heat wave. Do what you can to keep your home cool without turning the thermostat down. +Keep curtains and drapes closed to keep sunlight out. +Postpone using your clothes dryer, dishwasher, or any other appliances that will heat up your home. +Use fans to

For over 40 years Plus1 has helped #MLGW customers facing financial hardship. By adding just $1 more to their bill, customers can support neighbors in need of utility assistance. To give to Plus1, sign up through My Account, call our Customer Care Center at (901) 544-6549 or by

#MLGW Community Offices open at 8:30a. Download the QLESS app to make an appointment. Call 544-6549 to reach our Customer Care Center Mon-Fri 8a to 7p. Use My Account to see balances & request an extension. Start, stop & transfer service: bit.ly/2JyuEg8.

Updates to our electric grid will mean fewer power outages, and outages that do not last as long. Crews like this one from Davis H. Elliot Company, Inc are working with #MLGW to install distribution automation equipment like the "Viper" switch pictured. The new device allows MLGW

📷 Cooling Center - TODAY Thursday 7/24 📷 Due to the extreme hot weather, the Hub’s Cooling Center for the unhoused community will be in operation. 📷 Opening Hours: Thursday 7/24 10:00 - 8:00pm. These hours may change depending on the weather - the most up-to-date information

On Tuesday, June 17, #MLGW held a ribbon-cutting ceremony for Substation 83 in Collierville. Germantown & Collierville Mayors and Aldermen and MLGW Commissioners joined President & CEO Doug McGowen to celebrate. The new substation is an investment that lays the foundation for

#MLGW Community Offices open at 8:30a. Download the QLESS app to make an appointment. Call 544-6549 to reach our Customer Care Center Mon-Fri 8a to 7p. Use My Account to see balances & request an extension. Start, stop & transfer service: bit.ly/2JyuEg8.

📷 Cooling Center - TODAY Friday 7/25 📷 Due to the extreme hot weather, the Hub’s Cooling Center for the unhoused community will be in operation. 📷 Opening Hours: Friday 7/25 1:00pm - 7:00pm. These hours may change depending on the weather - the most up-to-date information will

MLGW on the impact of a second xAI supercomputer on the Memphis power grid

Vice President Ursula Madden joined Kontji Anthony on Live at 9 this morning to discuss Plus1.

Volunteers from #MLGW will be at the Anointed Temple of Praise Community Resource Expo on Saturday, July 26 from 11 a.m. to 2 p.m. Stop by our table to say hi and get some information about ways to keep your utility bill as low as possible. Anointed Temple of Praise

On July 17, 2025, Memphis experienced strong storms with 40-50 mph winds that knocked down 13 utility poles at Shelby Drive and Getwell. At the outage peak, 8,317 customers lost power. Crews worked diligently to fix the damage. Restoration was completed by 7/19/25 at 1:20 a.m.