Medallia (@medallia) 's Twitter Profile
Medallia

@medallia

The #1 Enterprise Experience Platform — Fastest Insights. Fastest Action. Fastest ROI.

ID: 18463884

linkhttp://www.medallia.com calendar_today30-12-2008 00:01:23

8,8K Tweet

12,12K Followers

1,1K Following

TD SYNNEX Public Sector (@td_synnex_ps) 's Twitter Profile Photo

We’re proud to be a sponsor of Medallia’s Experience 2025 conference. Join us Tuesday, March 25th at 12:00-1:30 P.M. in Wynn Las Vegas for our #publicsector networking lunch to explore the future of #customerexperience. bit.ly/4fYT2Fq #MedalliaExperience

We’re proud to be a sponsor of <a href="/Medallia/">Medallia</a>’s Experience 2025 conference. Join us Tuesday, March 25th at 12:00-1:30 P.M. in Wynn Las Vegas for our #publicsector networking lunch to explore the future of #customerexperience. bit.ly/4fYT2Fq
#MedalliaExperience
National Military Family Association (@military_family) 's Twitter Profile Photo

The Medallia Experience is off to a great start! NMFA is working with customer experience leaders from around the world to pack STEM kids for military kids and share their stories. Want to help us raise the bar for social impact? 👉 militaryfamily.org/raisethebar/ #MedalliaExperience

The <a href="/Medallia/">Medallia</a> Experience is off to a great start! NMFA is working with customer experience leaders from around the world to pack STEM kids for military kids and share their stories. Want to help us raise the bar for social impact? 
👉 militaryfamily.org/raisethebar/

#MedalliaExperience
Shep Hyken (@hyken) 's Twitter Profile Photo

The final day at Medallia Experience 25 kicks off with Denise Lee Yohn. “If you’re only working on CX, you’re only working on half the equation.” A good CX must be combined with a good EX (Employee Experience). CX must be supported with the right culture. #medalliaexperience

The final day at Medallia Experience 25 kicks off with <a href="/deniseleeyohn/">Denise Lee Yohn</a>. “If you’re only working on CX, you’re only working on half the equation.” A good CX must be combined with a good EX (Employee Experience). CX must be supported with the right culture. 
#medalliaexperience
Stacy Sherman ~ #DoingCXRight (@stacysherman) 's Twitter Profile Photo

👇Great quote by Denise Lee Yohn I 💯% agree having worked 25 yrs in corporate and tell my clients…If you’re not listening & addressing employee experience issues, you can’t possibly deliver superior customer experience Are you #DoingCXRight!? #medalliaexperience #fusion

👇Great quote by <a href="/deniseleeyohn/">Denise Lee Yohn</a> 

I 💯% agree having worked 25 yrs in corporate and tell my clients…If you’re not listening &amp; addressing employee experience issues, you can’t possibly deliver superior customer experience

Are you #DoingCXRight!?
 
#medalliaexperience 
#fusion
Medallia (@medallia) 's Twitter Profile Photo

🎲 We're on a roll, #MedalliaExperience is coming back to Vegas next year! 🎲 Save the date: February 10-12, 2026. Be sure to follow us here to stay up to date on the latest Experience '26 news

🎲 We're on a roll, #MedalliaExperience is coming back to Vegas next year! 🎲 

Save the date: February 10-12, 2026. 

Be sure to follow us here to stay up to date on the latest Experience '26 news
Medallia (@medallia) 's Twitter Profile Photo

What a race in Saudi Arabia! 🔥 Huge congrats to Oscar Piastri and the entire McLaren Racing crew on an epic win. From the paddock to the podium, your performance was next level—and the fans felt every moment. Proud to be your Official Feedback Partner.

What a race in Saudi Arabia! 🔥

Huge congrats to Oscar Piastri and the entire McLaren Racing crew on an epic win.

From the paddock to the podium, your performance was next level—and the fans felt every moment.

Proud to be your Official Feedback Partner.
Medallia (@medallia) 's Twitter Profile Photo

Collecting data is one thing, but acting on it requires some intelligence. ✨ MedalliaAI helps you stay in the know, close the loop, and create customer love. 💙

Medallia (@medallia) 's Twitter Profile Photo

Investment in AI is growing 📈 According to research conducted by the Head of Market Research at Medallia, companies are investing more in AI, AI-focused roles are the norm, and CX practitioners are ahead of their competitors in implementing AI. bit.ly/4fVtQj8

Investment in AI is growing 📈 

According to research conducted by the Head of Market Research at Medallia, companies are investing more in AI, AI-focused roles are the norm, and CX practitioners are ahead of their competitors in implementing AI.

bit.ly/4fVtQj8
Medallia (@medallia) 's Twitter Profile Photo

Mindful Callback by Medallia is now FedRAMP® Authorized This means you can bring Mindful’s secure callback solution into your contact centers. Now that we’re FedRAMP authorized, you can do it while meeting federal security standards. Learn more: bit.ly/4lOe3qt

Mindful Callback by Medallia is now FedRAMP® Authorized

This means you can bring Mindful’s secure callback solution into your contact centers.

Now that we’re FedRAMP authorized, you can do it while meeting federal security standards.

Learn more: bit.ly/4lOe3qt
Medallia (@medallia) 's Twitter Profile Photo

We’re proud to be named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for the fourth consecutive year! Medallia was recognized for our ability to execute and completeness of vision. Read the full report: bit.ly/3Shjlx8

We’re proud to be named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for the fourth consecutive year!

Medallia was recognized for our ability to execute and completeness of vision.

Read the full report: bit.ly/3Shjlx8
Medallia (@medallia) 's Twitter Profile Photo

Getting buy-in on your CX program calls for more than sharing a metric or two. Successful CX leaders collaborate with stakeholders & connect CX to the overall business strategy. This 7-step checklist outlines how to do just that. Check it out here → bit.ly/3Z1Widy

Getting buy-in on your CX program calls for more than sharing a metric or two. 

Successful CX leaders collaborate with stakeholders &amp; connect CX to the overall business strategy. 

This 7-step checklist outlines how to do just that. Check it out here → bit.ly/3Z1Widy
Medallia (@medallia) 's Twitter Profile Photo

We’ve always believed the key to exceptional experiences starts from within. We’re proud to announce that Medallia has been named a Leader in The Forrester Wave™: Employee Experience Management Platforms, Q2 2025. Read the full report: bit.ly/4dtpVL1

We’ve always believed the key to exceptional experiences starts from within. We’re proud to announce that Medallia has been named a Leader in The Forrester Wave™: Employee Experience Management Platforms, Q2 2025.

 Read the full report: bit.ly/4dtpVL1
Medallia (@medallia) 's Twitter Profile Photo

🚨 Exciting news! 🚨 Our new East Coast HQ in Tysons Corner, Virginia will serve as a dynamic innovation hub, attracting top talent and driving deeper collaboration with our customers. Read more about our new East Coast HQ 🔗 bit.ly/4497Jly

🚨 Exciting news! 🚨 

Our new East Coast HQ in Tysons Corner, Virginia will serve as a dynamic innovation hub, attracting top talent and driving deeper collaboration with our customers.

Read more about our new East Coast HQ 🔗 bit.ly/4497Jly
Medallia (@medallia) 's Twitter Profile Photo

We’re proud to be named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms! Medallia was recognized for our ability to execute and completeness of vision. 👉 Read the full report to see why we are recognized: bit.ly/3Shjlx8

We’re proud to be named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms!

Medallia was recognized for our ability to execute and completeness of vision.

👉 Read the full report to see why we are recognized: bit.ly/3Shjlx8
Medallia (@medallia) 's Twitter Profile Photo

"We didn’t switch resorts because of the new beach. We went because our favorite staff moved there.” That one comment says everything about why customer and employee experience can’t be treated separately. The takeaway? Great experiences start within.

Medallia (@medallia) 's Twitter Profile Photo

By hardwiring customer insights into everything they do, PLDT didn’t just improve experiences. It rewired the entire business around care, purpose, and action. 📈 32% improvement across core CX principles 📞 $20M saved from fewer repeat calls 🔁 NPS surged from -15 to +18

By hardwiring customer insights into everything they do, PLDT didn’t just improve experiences. It rewired the entire business around care, purpose, and action.  

📈 32% improvement across core CX principles 
📞 $20M saved from fewer repeat calls 
🔁 NPS surged from -15 to +18
Medallia (@medallia) 's Twitter Profile Photo

A tiny product design flaw. An awkward website menu. A slow-loading app. They might seem like minor annoyances, but these are the drips that lead to a flood: A deluge of support tickets. Increased operational strain. Lost revenue. Catch the leak early: bit.ly/46uHd97

Medallia (@medallia) 's Twitter Profile Photo

Most teams see the contact center as a cost center. The smartest ones see it as a growth engine. We’ve put together a guide that shows how the most common customer issues can fuel ROI. If you’re responsible for CX outcomes, this is a must-read. 👉 bit.ly/4krH5KF

Most teams see the contact center as a cost center.
The smartest ones see it as a growth engine.

We’ve put together a guide that shows how the most common customer issues can fuel ROI.

If you’re responsible for CX outcomes, this is a must-read.

👉 bit.ly/4krH5KF