🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

We’re proud to be a sponsor of Medallia’s Experience 2025 conference. Join us Tuesday, March 25th at 12:00-1:30 P.M. in Wynn Las Vegas for our #publicsector networking lunch to explore the future of #customerexperience. bit.ly/4fYT2Fq #MedalliaExperience

We love our partners! Be sure to stop by the Five9 booth.

The Medallia Experience is off to a great start! NMFA is working with customer experience leaders from around the world to pack STEM kids for military kids and share their stories. Want to help us raise the bar for social impact? 👉 militaryfamily.org/raisethebar/ #MedalliaExperience

.Epsilon on the intersection of customer loyalty and customer experience. #medallia

The final day at Medallia Experience 25 kicks off with Denise Lee Yohn. “If you’re only working on CX, you’re only working on half the equation.” A good CX must be combined with a good EX (Employee Experience). CX must be supported with the right culture. #medalliaexperience

👇Great quote by Denise Lee Yohn I 💯% agree having worked 25 yrs in corporate and tell my clients…If you’re not listening & addressing employee experience issues, you can’t possibly deliver superior customer experience Are you #DoingCXRight!? #medalliaexperience #fusion

🎲 We're on a roll, #MedalliaExperience is coming back to Vegas next year! 🎲 Save the date: February 10-12, 2026. Be sure to follow us here to stay up to date on the latest Experience '26 news

What a race in Saudi Arabia! 🔥 Huge congrats to Oscar Piastri and the entire McLaren Racing crew on an epic win. From the paddock to the podium, your performance was next level—and the fans felt every moment. Proud to be your Official Feedback Partner.

Collecting data is one thing, but acting on it requires some intelligence. ✨ MedalliaAI helps you stay in the know, close the loop, and create customer love. 💙

Investment in AI is growing 📈 According to research conducted by the Head of Market Research at Medallia, companies are investing more in AI, AI-focused roles are the norm, and CX practitioners are ahead of their competitors in implementing AI. bit.ly/4fVtQj8

Mindful Callback by Medallia is now FedRAMP® Authorized This means you can bring Mindful’s secure callback solution into your contact centers. Now that we’re FedRAMP authorized, you can do it while meeting federal security standards. Learn more: bit.ly/4lOe3qt

We’re proud to be named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for the fourth consecutive year! Medallia was recognized for our ability to execute and completeness of vision. Read the full report: bit.ly/3Shjlx8

Getting buy-in on your CX program calls for more than sharing a metric or two. Successful CX leaders collaborate with stakeholders & connect CX to the overall business strategy. This 7-step checklist outlines how to do just that. Check it out here → bit.ly/3Z1Widy

We’ve always believed the key to exceptional experiences starts from within. We’re proud to announce that Medallia has been named a Leader in The Forrester Wave™: Employee Experience Management Platforms, Q2 2025. Read the full report: bit.ly/4dtpVL1

🚨 Exciting news! 🚨 Our new East Coast HQ in Tysons Corner, Virginia will serve as a dynamic innovation hub, attracting top talent and driving deeper collaboration with our customers. Read more about our new East Coast HQ 🔗 bit.ly/4497Jly

We’re proud to be named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms! Medallia was recognized for our ability to execute and completeness of vision. 👉 Read the full report to see why we are recognized: bit.ly/3Shjlx8

"We didn’t switch resorts because of the new beach. We went because our favorite staff moved there.” That one comment says everything about why customer and employee experience can’t be treated separately. The takeaway? Great experiences start within.

By hardwiring customer insights into everything they do, PLDT didn’t just improve experiences. It rewired the entire business around care, purpose, and action. 📈 32% improvement across core CX principles 📞 $20M saved from fewer repeat calls 🔁 NPS surged from -15 to +18

A tiny product design flaw. An awkward website menu. A slow-loading app. They might seem like minor annoyances, but these are the drips that lead to a flood: A deluge of support tickets. Increased operational strain. Lost revenue. Catch the leak early: bit.ly/46uHd97

Most teams see the contact center as a cost center. The smartest ones see it as a growth engine. We’ve put together a guide that shows how the most common customer issues can fuel ROI. If you’re responsible for CX outcomes, this is a must-read. 👉 bit.ly/4krH5KF