Expressions of Interest still open for the PCN Support Offer, part of the General Practice Improvement Programme. Register for the engagement webinar on 31 January from 1-2pm tinyurl.com/yy7kaw5y to join the next cohort starting April 2024. Learn more tinyurl.com/2xzaj76c.

Join our latest ‘lunch and learn’ on 29 February 2024 from 12:30 to 13:30, where we’ll discuss ‘Embedding Improvement Tools in daily practice for sustainable change: the hows and whys.’ Register a place tinyurl.com/yc5wnucj.

Want to understand how call data can help your practice make informed decisions on how to improve telephony processes? Join our General Practice Telephony – Problem-solving and support session on 6 February from 12:30 – 13:45. Find out more & register: events.teams.microsoft.com/event/413c17e2…

There are some great opportunities for PCNs to get support through Improvement Capability and this webinar next week gives an overview of whats available. For those who join the programme I hope to see you over coming months! Me and my colleagues love #ImprovingPrimaryCare with you.

Join our problem-solving session on: Thursday 7th March 12:30pm- 13:45pm to bring your questions on how NHS App services can support your operational processes and how best to promote patients’ use of the NHS App Register here-tinyurl.com/ye8tf4mf

It has been an amazing experience. We r now using telephony data to plan reception demand and capacity. This has been a game changer

If you work in #generalpractice or with #GP activity data, we want to hear from you on the proposed consultation modes and care related activity types to help us improve the quality of data. Complete our 10-minute survey: surveymonkey.com/r/DataMgtSM

Join our Matching Workforce to Demand I webinar to explore using workforce redesign tools to help build your workforce capacity to meet and match demand on: Wednesday 28th February 12:30pm-2pm register here: tinyurl.com/4h58y293

Join our National Demand and Capacity series of webinars running throughout March, with a variety of themes including : Demand, Capacity and variation; Managing Demand and Capacity; Failure Demand and Need Led Demand. For dates and to register click here: tinyurl.com/4jp834ta

Join our Improving the Online Journey webinar- Creating the websites that work on: Wednesday 13th March 12:30pm-2pm where we will explore what makes for an effective website, including access and navigation. Register here: tinyurl.com/6hwv3wem

The PRSB is running a survey to improve data quality in #generalpractice by “designing in” changes to #clinicalsystems to make it easier to accurately record activity. If you work in #generalpractice or with #GP activity data, we would welcome your input: surveymonkey.com/r/DataMgtSM

Join our Care Navigation I webinar : Using Quality Improvement to embed care navigation in General Practice webinar on: Tuesday 12th March 12:30pm-2pm Register here : tinyurl.com/8ryv9736

Join our Safe, Reliable Processes III webinar on: Wednesday 20th March 12:30pm-2pm where we will focus on how we design reliable processes that lead to consistently good and safe care delivery. Register here: tinyurl.com/4uf64n6j

Truely inspirational leadership journey stories by Minal Bakhai m, Claire Fuller and Linda charles-ozuzu at the national peer ambassadors event. A great start to the day discussing #primarycare and #communitycare #transformation #improvement #integratedcare

#GPpeer_ambassadors_event Leadership in transformation talk by Mark Shenton Integrated Care Academy. Problem solving and designing #transformation solutions starts with Why do we resist Change? Minal Bakhai NHSPrimaryCare Improvement Capability