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CX is specific for your target customer and no one else. #NACBBF

A good customer experience (CX) design makes it easy for customers by removing obstacles and providing a seamless experience. #NACBBF

Great CX design sparks emotion—going beyond function to create deeper connections, memorable experiences, and lasting customer loyalty. #NACBBF

Treating good customer service as a necessary expense to maintain business operations is shortsighted. #NACBBF

We’re off this evening at the #SLTCAwards25 this evening at The Belfry Hotel & Resort Royal Sutton Coldfield Chamber of Commerce Lichfield & Tamworth Chamber Cannock Chase Chamber GreaterBhamChambers Asian Business Chamber of Commerce (ABCC)

Looking forward to celebrating the finalists for this years #SLTCAwards25 The Belfry Hotel & Resort Royal Sutton Coldfield Chamber of Commerce Asian Business Chamber of Commerce (ABCC) Cannock Chase Chamber Lichfield & Tamworth Chamber GreaterBhamChambers

Welcome from head of memberships GreaterBhamChambers Lillian Elekan 💙💛 #SLTCAwards25

CX is knowing how it feels to walk in your customers' shoes! #NACBBF

A good customer experience (CX) design prioritises the desired outcomes and needs of the customer rather than simply showcasing the features of a product. #NACBBF

At Villa v Spuds 🥔 Looking forward to a Villa win #FACup Aston Villa #UTV #AVFC Punjabi Villans 𝐓𝐨𝐭𝐚𝐥 𝐕𝐢𝐥𝐥𝐚 Aston Villa Foundation

Good CX Design is not just memorable it's also desirable. #NACBBF

CX is about creating an emotional response in your target customer. #NACBBF

Good CX Design focuses on moments that matter to your customer. #NACBBF

CX is about giving something that your customers will love and appreciate. #NACBBF

#Yorkers Nasser Hussain - I coach kids cricket and I always endorse Yorkers at the death - you can set fields for the Yorker, bouncer ala Brett Lee. #ENGvsAFG

“We all have a responsibility to support the region and raise the profile of region for the betterment of our collective futures” Great words from Richard Parker #GBCCAwards25 GreaterBhamChambers

Great to see Henrietta onstage this evening #GBCCAwards25 GreaterBhamChambers

Some great sessions today listening and learning about #S4Hana #Data #SAP Sometimes the best teachers are those who have done stuff themselves UKISUG

A massive thank you to all staff and students who organised and participated over the 36hrs! And, of course, a massive thank you to every member of our Vesey community who donated-we couldn’t have done it without you, your support will impact generations to come ✨ #BVGSGivingDay

Congratulations to Sapreena Kumari and Neelam Afzal on being elected Co President of the ABCC. You will do great job for the members Thanks to Omar Rashid and Anjum