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Melbourne, it's time for Contact Center Summit! Come visit with Upland Software at Booth 9 today at Marvel Stadium.

What a day! Thank you to everyone who stopped by to chat with us at Contact Centre Summit all things CX, EX, AI, and KM.

Countdown to Clarity: Join our webinar on Sept 5th! Unpack the essentials of knowledge management with the brilliant Rose Kirk and learn to harness information like never before. Your strategic advantage awaits—register now! ow.ly/HSpL50T5i66

Last month, the European AI Act went into effect with the goal of fostering responsible artificial intelligence development and deployment in the EU. ow.ly/1Xti50T6OYh

Knowledge is power! Find out how on Sept 5th. Tap into the potential of knowledge management with & see why it’s a game-changer for businesses across the spectrum. Register for our webinar and start building a smarter, more agile business today. ow.ly/eRny50T5iaC?

"By analyzing the business value and the total costs of GenAI business model innovation, organizations can establish the direct ROI and future value impact, according to Gartner." ow.ly/UUhh50T6NbS

September 6th is #ReadaBook Day! Let us know what you're reading 📚 Need a rec? We suggest checking out the latest eBook in our library: The Power of Personalization in the Contact Center! 👉ow.ly/yfz150T5o5n

New season, new AI insights! 🤖 Join Skailar Hage as he breaks down the future of work. Listen to the full podcast at ow.ly/AQEq50TgH38 #GenAI #CX #ContactCenter

Keep up with what others are saying about Panviva on G2! ow.ly/swXz50T7XbZ

#TBT to our fabulous Samantha Middlebrook's chat with SMAART Recruitment about the 2024 Contact Centre Best Practice Report on Customer Experience. Watch for can't-miss insights on the future of customer experience in your contact centre. ow.ly/YFVX50TkEu0

Join us for a fireside chat on the future of customer service and operations! 🔥 Hear from experts at FIS, Bank of Montreal, and Upland Panviva. Limited spots! Register today: ow.ly/5vy450TmtRW

Don't push your luck! Make sure your knowledge base is updated regularly to avoid misfortune in your call center. #Fridaythe13th

Long call wait times hate to see us coming.

Knowing a poor user experience would result in a poor member experience, the search for a knowledge management tool continued until 4Front found Panviva, whose user-friendly methodology resonated from the start. ow.ly/mQhq50ThGJV

AI isn't just hype. It's a game-changer for contact centers. Join Simon Kriss, Australia's leading AI expert, to get a blueprint for effective implementation. 🔗 ow.ly/ZRoj50TpuUN

Upland Software is proud to be a sponsor of Customer Contact West this October! We hope you’ll join us in Tucson, AZ. Register today at frost.ly/agq #FrostCC

Crushing Knowledge Chaos! 💥📚 We’ve been named a G2 Fall 2024 Leader! Our KM system continues to deliver, thanks to your support and love. Here’s to organizing more knowledge! 🛠️ #KMLeader #G2Badges

Couldn't attend Dreamforce this year? Don't worry-- we're sharing insights! Read our latest blog to discover how Agentforce is representing the third wave of AI 👉 ow.ly/fs4g50TuF5J

We're kicking off Customer Service Week in one hour with a brand-new, live webinar with BMO and FIS! Don't miss out on key insights -> register now! ow.ly/fG0250TxjqX