
Patrick Angwin
@patrickangwin
Director and founder, Clanalytix
Hotel Industry Advisor, Observer and Commentator
Any views expressed are my own
ID: 446625274
http://www.clanalytix.com/ 25-12-2011 23:46:26
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Great DOGs Night London gathering in the Millbank Lounge at the DoubleTree by Hilton by Hilton London – Westminster; many thanks to Matt, Elinga and the rest of the team for hosting the event. Good turnout, with lots of new faces made for ample #networking.




Seriously British Airways? £000s spent booking our honeymoon with you and you've not even managed to sit me next to my new wife on the flight out. Spoke to Exec Club and people at airport check-in, departure gate and on plane but no interest from anyone to try and sort it out...


Hotels too can build #GuestSatisfaction & loyalty by integrating ground t/f into their booking process bit.ly/2sU73zU Lester Bonham




Another useful article by David Lund: how to effectively monitor operational productivity in rooms bit.ly/2tLBcSJ

Hotels not taking advantage of changes to #OTA price parity rules reports Travolution. Advice for hoteliers here bit.ly/2tLFJ7p

Carnage in Spain and BBC News (UK) leads with... #BruceForsyth. Unbelievable! What an appalling lack of judgement.


Still time to register for the The Boutique Hotel Guest Experience Awards (BoHos) bit.ly/2DmY3dB, sponsored by Boutique Hotel News, GuestRevu and Glion Institute of Higher Education; winners to be announced in May...

Good write-up by Terence Baker on the £858m Starwood Capital / Foncière des Régions / IHG deal bit.ly/2FH7QHA #HotelTransactions