Paul Hardy (@paulhardyuk) 's Twitter Profile
Paul Hardy

@paulhardyuk

Surfer, Skateboarder and #ServiceManagement thought leader, driving #innovation at @ServiceNow

ID: 14236200

calendar_today27-03-2008 15:47:58

2,2K Tweet

1,1K Followers

232 Following

Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

The digital brain for business is required to optimise business (people, processes and technology) for the future, read my thoughts here.. forbes.com/sites/servicen…

Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

It's time to change the way work is done, digital business gives people the opportunity to do the stuff only humans can do. #Know22

It's time to change the way work is done, digital business gives people the opportunity to do the stuff only humans can do. #Know22
Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

Finally, we could see the end of the "Intranet", in favour of a connected, cross-departmental, easy to use workspace! #Know22

Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

Thank you to all our partners for supporting Knowledge, I tried to meet all of you face to face this week, it's always my pleasure! #Know22

Thank you to all our partners for supporting Knowledge, I tried to meet all of you face to face this week, it's always my pleasure! #Know22
Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

Anything-as-a-service is being driven by customer demand for new or improved services, and fast. Traditionally, IT wasn’t very flexible and took too long for decisions to be made and as a result was seen to stifle business innovation. #XaaS #YourTimeIsNow

Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

Customers talking about the benefits of #XaaS, the top 3 are: #Speed – agile, flexible offerings that deliver outcomes. #Spend– transparent costs that give the business the ability to budget more accurately. #Service – scalable, constantly improving, & innovative.

Customers talking about the benefits of #XaaS, the top 3 are: 
#Speed – agile, flexible offerings that deliver outcomes.
#Spend– transparent costs that give the business the ability to budget more accurately.
#Service – scalable, constantly improving, & innovative.
Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

Experiencing Innovation in Charlotte NC. A pleasure meeting with customers face to face at Innovation Park on the road again in the US. #MicroMoments #TimeForChange

Experiencing Innovation in Charlotte NC.  A pleasure meeting with customers face to face at Innovation Park on the road again in the US. #MicroMoments #TimeForChange
Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

This week, stuck on the M25 for 6 hours. Ironically, I was meant to be speaking about innovative ways we could make the world, work better for people. Sadly, I didn't make it...

This week, stuck on the M25 for 6 hours. Ironically, I was meant to be speaking about innovative ways we could make the world, work better for people. Sadly, I didn't make it...
Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

Speaking with our Irish Partners today about key market trends and customer priorities: 1. People - Attract & Retain 2. Data - Leverage & Monetize 3. Automation, automation! #EcoSystem #Priorities #Now

Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

Watched a guy on the train drink ketchup straight from the bottle, he only managed to finish half of it.... you gotta love London for its unique characters!

Paul Hardy (@paulhardyuk) 's Twitter Profile Photo

Welcome to the #Vancouver release! Now Assist for ITSM, HRSD, CSM, and for Creator with features including case summarization, chat summarization, virtual agent, and text-to-code. #GenAI ServiceNow

Welcome to the #Vancouver release! Now Assist for ITSM, HRSD, CSM, and for Creator with features including case summarization, chat summarization, virtual agent, and text-to-code. #GenAI <a href="/ServiceNow/">ServiceNow</a>