One of the key phrase by Dr Chris Turner ‘civility saves lives ‘ a very powerful message #leadershipconference SaTH #foodforthought #teamwork #respect

Excellent powerful session on Patient Safety by SuzetteWoodward 💙 & how important it is to learn from excellence and the 90% of times when things go well, don’t judge, learn about each other, be kind & say thank you with detail & help people, #justculture 👍🤗

After event reviews focusing on SUCCESS and FAILURE more effective than those only focusing on failure: hbr.org/2007/06/learni…

Civility in teams directly affects patient safety........ reflecting on #CSIP18Wessex session this afternoon. Such a powerful message.

4 years after Adrian Plunkett introduced me to the idea of #LearningFromExcellence I'm part of the expanding group of people introducing the concept in their own organisation. Amazing to be part of this community Appreciating People All I can say is: Thank you..... LfE NUH

“People are the solution, not the problem. But what we do is make instant judgements on their performance and blame them for simply being human.” This week’s incredible #10ThingstoKnow by SuzetteWoodward 💙, national clinical director of Sign Up To Safety x.com/i/moments/1049…

2 x Excellent Adult half day MHFA courses Catapult Network Birmingham yesterday ! Birmingham Mind MHFA England®

Learning from Excellence. Excellence reporting forms now in the emergency dept at RSH and will be in PRH next week SaTH. If you're in the depts and see great care, record it so we can learn from it. #learningfromexcellence

Once again today we have continued putting our Patient Safety Boards today - W29 / W10 / W16 and lastly endoscopy are all ready😊👍🏾 #NHS #PatientSafety @hodgkissmtlc Julie Romano Ayshia Aziz

One of the most useful and thought provoking sessions I have been to, lfe will change the way we reflect and for the better! Alison Jones Neil Spenceley #celebratesuccess #soarnotswot #learningfromexcellence

Day 76/100 The word resilience is often misused, implying lack of it is a weakness of an individual & not a system. But it's a team sport. Teams that display resilience are ones where members trust each other to know they don't have to appear invulnerable. Sammy, Dr Dr Samantha Batt-Rawden 💙

You 'get' LfE, positive workplace cultures and civility, but don't know where to start? Here's a simple tip: Start with yourself. Don't force it, allow it: it's in your nature. Be change.

Here’s the programme for the 2nd national #LfEConference18. So looking forward to it Adrian Plunkett West Midlands PSC @wmahsn SuzetteWoodward 💙 Neil Spenceley Alyson Walker Lucasmateus lucasmateus Chris Turner Appreciating People Pro Mukherjee Mike Martin @BWCHBoss Alison Jones David Sinton gilroy19

Signposting from Pete Jeffries to incredible work using appreciative enquiry at Ash Grange Nursing Home - Elaine Proud youtu.be/QMaOZzKRW0s via YouTube #LfEConference18

Reflecting on @#LfEConference18. I laughed & I cried but I overwhelmingly appreciated. I am returning to a struggling organisation with ideas to support our people - & thus our patients. TY @adrianplunkett Emma Plunkett & your teams.

There are two great secondment opportunities available for Patient Safety Fellows to help develop a response to the Gosport review and learning from deaths, working with the @AHSNNetwork and @NHS_HealthEdEng. Closes 1 Dec ahsnnetwork.com/job-vacancies-… South West Patient Safety Collaborative @sw_ahsn

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We've just created an online form based on the Appreciative Interviews we used in the PRAISe project. Feel free to use it: learningfromexcellence.com/on-line-ai-int… Emma Plunkett Alison Jones

Coronavirus: Sturgeon tells Scotland 'life will changsignificantly' - BBC News bbc.co.uk/news/amp/uk-sc…