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Happy retirement to Andrew Seaton, Director of Quality Improvement and Safety Director. He leaves an enormous legacy, including the amazing @GSQIA which has supported many thousands of colleagues to develop the skills and knowledge of improvement science. #ThankYou Andrew Seaton 💙

Great to see the hoardings down outside the Chedworth Surgical Unit at Cheltenham General after 2 years! A huge thank you and congratulations to everyone involved in the project, the new unit is already having such a positive impact on patient care 💙

Large scale system change is far more likely to happen if we connect up existing networks, campaigns, communities, activists and social movements around common goals than if we try to spread change from the centre/top of the system. Those connections typically don't happen on

Great morning at the silver QI graduation. Such inspirational work taking place across the trust Gideon Alale Akuob Kyra suman chaudhary bajwa @GlosProfEd

A huge celebration yesterday. So enspiring to see the enthusiasm amongst our colleagues. #silvergraduation #GSQIA #TeamGSQIA. 11 Silver projects and 6 Gold Coaches. #GSQIAWay

This is a brilliant article written about Technical Debt in IT and Software Engineering. There are many overlaps to our our systems in healthcare. If we don't embed a true culture of continual improvement we will be facing the Healthcare equivalent of Technical Debt. Thoughts?

Facilitation skills (the abilities we need in order to master working with a group) should be a development priority for everyone in a leadership role. Facilitation skills are about being great at collaboration. Without these skills, energy, resources & momentum get lost &

We would get better outcomes if, before we introduced policy, we prototyped & tested it, in a low risk, low resource way. We can apply this at many levels from large scale system plans (policy) to testing the concrete actions that follow: co-production, HR, inclusion, clinical

In my 30's, I worked in a hospital system that developed outstanding leaders. My career accelerated as a result of working there, as did that of multiple others who went on to become national NHS leaders. So I was interested to see this new research on what is different about

Wonderful to see our Community Engagement & Involvement Manager Juwairiyia celebrated (and surprised!) here for her incredible commitment to our communities. Thank you so much to Cheltenham and Gloucester Hospital Charity and NHS Charities Together 💙 for their support 💙

Belonging at work really matters. Employees with a strong sense of belonging outperform others on almost every metric, from engagement & retention to performance & wellbeing. Good leadership supports belonging: People with an effective manager are 6X more likely to feel this

I really like this. We GSQIA 💙 have had some fabulous workshops this week with really good conversations and ideas sharing.

Don't miss my updated strategy setting out a vision for a new culture for the health system centred on listening to patients - see patientsafetycommissioner.org.uk/wp-content/upl…

Earlier this week, I posted about the critical leadership role of building belonging at work. Several people asked me about how we measure belonging. So I wanted to highlight this study from @Coqual_ , USA. Using a ten point scale, based on four elements, they showed: 1) people

Interesting that this type of language is ingrained in our hierarchical structure 🤔

Blood Tests: Did you know that if your hospital team has requested a blood test or sent you a blood test form, you now have the option of having this at the brand-new Quayside Community Diagnostic Centre (CDC)? Children may also have blood tests here. More:

Three strategies to turn a workplace conflict into a constructive negotiation: 1) Go to the balcony: step away so that you can see the bigger picture 2) Build the Bridge: seek to understanding the other’s standpoint to uncover their real need 3) Engage the third side: get

The ADDIE model is a practical framework that covers all the steps of the instructional design process. What may sound like common sense can get lost when we are busy and under pressure to deliver.  Meet ADDIE here! buff.ly/4cjUzoY

I'm reading "The Friction Project: How Smart Leaders Make The Right Things Easier and The Wrong Things Harder" by Bob Sutton (Bob Sutton) & Huggy Rao. "Friction" means the forces that make it harder, slower or more complicated to get things done in organisations. They describe

Over the years, I've learnt that the best, highest performing teams are those where everyone feels a sense of belonging & appreciation for the unique & different things they bring to the team. So I'm happy to post this blog & sketchnote on "things boldly inclusive leaders do".