
Roy Atkinson
@royatkinson
Business Advisor | Industry Analyst | Writer | CEO | Speaker who posts about customer focus, tech. Follow me to @RoyAtkinson.bsky.social
ID: 43452450
https://cliftonbutterfield.com 30-05-2009 01:24:07
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16,16K Followers
10,10K Following



Check out the latest episode of Reach Your Do Point® with Katrina Macdermid Video: youtu.be/WoqUs8-Ch6c?si… Audio: podcasts.apple.com/us/podcast/rea… Transcript: open.substack.com/pub/royatkinso…


"IT service management is broken," says Katrina Macdermid on the Reach Your Do Point® podcast. podcasts.apple.com/us/podcast/rea…








Are Your Metrics Killing Your Customer or Employee Experience? buff.ly/Vwxmjj8 via Roy Atkinson of Clifton Butterfield, LLC on @Thinkers360 #CustomerExperience #ITOperations #ITStrategy


From Genefa Murphy on the Reach Your Do Point® podcast: "...we found that 84% of Gen Z respondents said that soft skills were essential to their success, and that's actually where they were spending their time..." youtu.be/lgADB3sYatE?si…


Reach Your Do Point® featuring Genefa Murphy Full video:youtu.be/lgADB3sYatE?si… Audio (Spotify): open.spotify.com/episode/2JwH1u…




This Q&A with SearchUnify shares some of my practical perspectives on the evolving future of #AI in support, knowledge, and experience. Check out the SearchUnify Expert Insights Hub as well. searchunify.com/expert-hub/q-a…


