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SocialSecurity_Press

@ssapress

Official tweets from National Press Office @SocialSecurity Administration HQ. @SSAPress retweets and follows are not endorsements.

ID: 2308732488

linkhttp://www.ssa.gov/pressoffice calendar_today24-01-2014 17:51:52

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Telephone Performance (2/2): We recently replaced the previous Administration’s misleading ā€œaverage speed of answerā€ data with what matters: honest, real-time wait times for a callback or if waiting on hold. More improvements are on the way. ow.ly/kgtl50VvUpR

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Integrity: #SocialSecurity has not lied about its operations or intentions. We remain committed to paying the right person the right amount at the right time and demonstrate this every day.

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Reorganization Efforts (1/2): The #SocialSecurity restructuring aligns with the American people's call for efficiency in government operations.

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Reorganization Efforts (2/2): Streamlining processes ensures resources are focused on mission-critical services without compromising service quality. Moving employees to direct service positions is just one example.

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Technical Expertise (1/2): Contrary to claims, the current Administration has attracted top-tier data scientists and operational experts making significant sacrifices to serve the nation.

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Technical Expertise (2/2): They join a #SocialSecurity workforce committed to paying benefits and delivering services for all Americans.

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Personal Information Security: Safeguarding personally identifiable information (PII) is a core priority of the #SocialSecurity. Any suggestion that this Administration would misuse sensitive data is unfounded and unsubstantiated.

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Commissioner Bisignano emphasizes the importance of data integrity at Social Security: ā€œ...fraud can travel through the ecosystem. It’s much bigger than just Social Security payments.ā€ #FraudPrevention

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Commissioner Bisignano highlights DOGE assisting Social Security in the fight against fraud, waste, and abuse: ā€œThe work that DOGE did was 100% accurate. They were identifying opportunity for fraud... Partnering with DOGE has been tremendously valuable.ā€

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Commissioner Bisignano comments on working with the Social Security Board of Trustees, the White House, and Congress to develop strategies and solutions for addressing Social Security's long-term solvency: ā€œI am quite confident that we have many ways to solve this problem.ā€

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Commissioner Bisignano discusses the "Big Beautiful Bill": "We're already getting phone calls asking us about it. The amount of Social Security recipients who are excited to think about this and know that it’s going to benefit them - we find it in our call centers every day.ā€

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Commissioner Bisignano visiting employees at Social Security offices in New Jersey--part of his steadfast commitment to SSA's dedicated workforce and delivering premier service to the American people.

Commissioner Bisignano visiting employees at Social Security offices in New Jersey--part of his steadfast commitment to SSA's dedicated workforce and delivering premier service to the American people.
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Commissioner Bisignano emphasizes the critical need to safeguard Social Security numbers from fraud, "Fraud can happen in many ways. It doesn’t just have to be through Social Security...the Social Security number needs to be a lockdown number.ā€ ow.ly/C0v050W0TVg

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Commissioner Bisignano discusses plans to upgrade SSA's phone systems this year, improving customer service for millions of Americans who rely on Social Security. "We're bringing a massive technology effort to transform the servicing agenda."

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Commissioner Bisignano sets the record straight: "I say we're gonna meet our beneficiaries where they want to be. You want to come into a field office? We'll always be there. You want to meet us on the web? We will be there. And you want to meet us on the phone, we'll be there."