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Do chat with us via WhatsApp (help.singtel.com/3Rip2ti), and include a short summary/URL of your post. Do ensure not to amend/remove the 6-digit number at the start of the conversation and one of my colleague will attend to you by the next working day. Thank you.

@NelsonL58236659 Hey there, are you facing this issue on a specific game? Any issues with your normal streaming of videos etc?

Update as of 1:29PM All services impacted by the NLT fibre interruption are now fully restored. We apologise for the inconvenience and thank you for your patience.

@mdnrsykr_Hi there, please share with us if you're experiencing this on a specific device or multiple. Can we also find out if you're experiencing a slow connection at a particular location or across the entire house, even if you're close to the Singtel wireless router?

We understand that some customers have not been able to access some social media platforms and banking services. Our engineering teams have checked and have verified that our networks are working as normal. (1/2)

Customers experiencing issues paying their Singtel bills using DBS and Citibank services are advised to make payment through alternative methods. (2/2)

Thanks for reaching out! Do let the plan expire tonight and sign up again tomorrow via hi!App. If the issue persists, please call our Prepaid Hotline team at 1800-482-2800/+65 6482 2800 (if calling from overseas) operating daily between 8.30am-8.30pm for further assistance.

Intermittent access to mobile data services for affected 5G customers has been fully restored. We apologise for the inconvenience caused and thank you for your patience.

We resolved the issue of intermittent 5G mobile data access during the day. We apologise for the inconvenience this has caused a small number of 5G customers. Our engineers will continue to monitor our network closely. We thank you for your patience.

We are aware that some of our customers, including public service hotlines, may be experiencing intermittent fixed voice service issues. Our engineers are working urgently to resolve the matter. We apologise for the inconvenience caused and thank you for your patience.

Our engineers are working urgently to deploy workaround measures as we try to resolve our fixed voice service issue. We apologise for the inconvenience caused. All mobile and broadband services remain unaffected. Thank you for your patience.

Our engineers have isolated the problem affecting our fixed voice services. Recovery measures are being rapidly deployed and services are progressively being restored. We apologise for the inconvenience caused and thank you for your patience.

We'd like to update that our fixed voice services have been fully restored. We are sorry for the disruption and the inconvenience caused. Thank you for your patience.

We are aware some mobile customers may be experiencing intermittent connectivity issues. Please power off and power on your devices to resume connectivity. We apologise for the inconvenience caused.

Our system reviews show that all affected customers have resolved their mobile connectivity issues. If there are any customers still facing intermittent mobile connectivity, please call 1688 for assistance Thank you.

Update 7:51PM: All affected services have been restored. If you are still experiencing issues, please reboot your routers. We apologise for the inconvenience caused and thank you for your patience.