SmarterCX (@smartercx) 's Twitter Profile
SmarterCX

@smartercx

We've moved to @OracleCX. Follow us for daily news curated for #CX professionals.

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linkhttp://smartercx.com calendar_today26-06-2017 17:46:30

3,3K Tweet

1,1K Followers

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While customers do appreciate great products and great prices, they ultimately stay #loyal with companies and brands that offer them the most delightful experience: social.ora.cl/6017yERt7 #CX

While customers do appreciate great products and great prices, they ultimately stay #loyal with companies and brands that offer them the most delightful experience: social.ora.cl/6017yERt7 #CX
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Today we’re going to learn about how outsiders have been able to breakthrough in Formula One racing. Oliver Hughes, CMO of @RedBullRacing shares how to drive your #CX to the limit: social.ora.cl/6015yEX9b #OftenImitated #Podcast

Today we’re going to learn about how outsiders have been able to breakthrough in Formula One racing. Oliver Hughes, CMO of @RedBullRacing shares how to drive your #CX to the limit: social.ora.cl/6015yEX9b #OftenImitated #Podcast
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Do you also agree that #CX has become a major priority for organizations? Let's check out these customer preferences shaping CX in 2021 and beyond via #SmarterCX: bit.ly/2P6lqiu

Do you also agree that #CX has become a major priority for organizations? Let's check out these customer preferences shaping CX in 2021 and beyond via #SmarterCX: bit.ly/2P6lqiu
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According to a PwC report, a single bad experience is enough to discourage 32% of customers from doing business with a favorite brand. How to guarantee you offer a great #CX? social.ora.cl/6012y15tI #SmarterCX

According to a <a href="/PwC/">PwC</a> report, a single bad experience is enough to discourage 32% of customers from doing business with a favorite brand. How to guarantee you offer a great #CX? social.ora.cl/6012y15tI #SmarterCX
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.Annette Franz, CCXP about ways of building value for customers faster than they can on their own: customerthink.com/customer-succe… via @CustomerThink #CX #custserv

.<a href="/annettefranz/">Annette Franz, CCXP</a> about ways of building value for customers faster than they can on their own: customerthink.com/customer-succe… via @CustomerThink #CX #custserv
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How would you rate your ability to drive #custsuccess by using customer analytics at scale through formal listening? Find the value in the data by Joseph Michelli, Ph.D. social.ora.cl/6018y15hk via @CustomerThink

How would you rate your ability to drive #custsuccess by using customer analytics at scale through formal listening? Find the value in the data by <a href="/josephmichelli/">Joseph Michelli, Ph.D.</a> social.ora.cl/6018y15hk via @CustomerThink
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The world’s leading brands invest millions in their #CX strategies, but what are the simple rules that even small businesses can use? social.ora.cl/6019y15m5 via Elite Business by Steven Van Belleghem

The world’s leading brands invest millions in their #CX strategies, but what are the simple rules that even small businesses can use? social.ora.cl/6019y15m5 via <a href="/elitebizmag/">Elite Business</a> by <a href="/StevenVBe/">Steven Van Belleghem</a>
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Negotiating big and medium-sized deals often proves to be a complicated task, causing headaches and a poor #CX. Let’s take a look at how #B2B leaders can turn these pains into significant opportunities via SmarterCX: social.ora.cl/6015y1g8t

Negotiating big and medium-sized deals often proves to be a complicated task, causing headaches and a poor #CX. Let’s take a look at how #B2B leaders can turn these pains into significant opportunities via <a href="/SmarterCX/">SmarterCX</a>: social.ora.cl/6015y1g8t
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We are soon retiring this account! But this isn't goodbye. We will continue the conversation on Oracle Customer Experience. Join our #CX community and stay updated with the latest news!

We are soon retiring this account! But this isn't goodbye. We will continue the conversation on <a href="/OracleCX/">Oracle Customer Experience</a>. Join our #CX community and stay updated with the latest news!
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Many companies are boosting their #CX through enhanced environmental efforts. Here are five examples of how to satisfy consumer concerns, and at the same time improve CX: social.ora.cl/6017y1Nl1

Many companies are boosting their #CX through enhanced environmental efforts. Here are five examples of how to satisfy consumer concerns, and at the same time improve CX: social.ora.cl/6017y1Nl1
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#OracleCX offers you complete, accurate customer records consolidated across finance, #CRM, #service, #marketing, #commerce, and supply chain applications. Explore now: social.ora.cl/6019y1NvH

#OracleCX offers you complete, accurate customer records consolidated across finance, #CRM, #service, #marketing, #commerce, and supply chain applications. Explore now: social.ora.cl/6019y1NvH
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#Emailmarketing can be a numbers game, and success ultimately comes from leveraging data and high-quality content to deliver campaigns that drive results. What are the best practices? social.ora.cl/6013yGdAZ #SmarterCX

#Emailmarketing can be a numbers game, and success ultimately comes from leveraging data and high-quality content to deliver campaigns that drive results. What are the best practices? social.ora.cl/6013yGdAZ #SmarterCX
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What consumers were actually buying, and even more importantly, why did they purchase the items they did during pandemic? New Consumer study about it: social.ora.cl/6016yGeBy #SmarterCX #commerce

What consumers were actually buying, and even more importantly, why did they purchase the items they did during pandemic? New Consumer study about it: social.ora.cl/6016yGeBy #SmarterCX  #commerce
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Keeping track of customer information in today’s digital-first environment is crucial. A recent study shows that 65% of companies use #CRM tools and 97% consider this sales technology ā€œimportantā€ or ā€œvery important.ā€ Details here: social.ora.cl/6019yGe8x #SmarterCX

Keeping track of customer information in today’s digital-first environment is crucial. A recent study shows that 65% of companies use #CRM tools and 97% consider this sales technology ā€œimportantā€ or ā€œvery important.ā€ Details here: social.ora.cl/6019yGe8x #SmarterCX
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Heard the news? Starting next week we will be posting exclusively from Oracle Customer Experience. Don't forget to follow our #CX community to stay updated with all the news.

Heard the news? Starting next week we will be posting exclusively from <a href="/OracleCX/">Oracle Customer Experience</a>. Don't forget to follow our #CX community to stay updated with all the news.
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#SmarterCX asked #CX professionals to poll their moms on what CX means to them and here is what they say: social.ora.cl/6019yGeJ1

#SmarterCX asked #CX professionals to poll their moms on what CX means to them and here is what they say: social.ora.cl/6019yGeJ1