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'Als je denkt dat je alles over goed versus slecht in Customer Experience nu wel gezien en gehoord hebt, heb je een tijdje geen boek van Steven Van Belleghem gelezen.' Jeanine Dijkhuis 💬 las zijn nieuwste > l8r.it/eEdR VD_Management

10 dingen die we van Disney kunnen leren over het creëren van een magische CX marketingfacts.nl/berichten/10-d… door @stevenvbe

New article on MyCustomer : does your company play in a packed or in an empty stadium? #CX mycustomer.com/service/manage…

Thank you Elite Magazine for a very nice review of 'A Diamond in the Rough'. elitebusinessmagazine.co.uk/reviews/item/a…

10 top books about creating a customer culture that delivers buff.ly/3sQgdiE via Steven Van Belleghem on @Thinkers360 #CustomerExperience #Marketing

Happy to share my annual list of 10 Customer Experience Trends for 2024. #CX #CXtrends #trends24 stevenvanbelleghem.com/blog/the-10-ho…

Check out my new video: 10 Customer Experience Trends for 2024. #CX youtube.com/watch?v=UoE8Ye…

Don't miss this week's Amazing Business Radio! We have Steven Van Belleghem, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture. hyken.com/amazing-busine… #customerservice #customerexperience #CX

Ever wondered why your customer-centric initiatives fall flat? Steven Van Belleghem has the answer: "Micro-decisions." It's not just about flashy presentations; it's the small choices that model a customer-centric culture. zurl.co/RK35 Forbes #Leadership #CustomerCentricity

Super happy with this amazing review of 'A Diamond in the Rough' in Forbes by Shep Hyken forbes.com/sites/shephyke…

CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree. I recently interviewed with Steven Van Belleghem to discuss how to bridge that gap. forbes.com/sites/shephyke… #customerservice #customerexperience #CX

Time for a new episode of RADAR, our monthly nexxworks podcast! Last show of 2023: enjoy! open.spotify.com/episode/1BNTcj…

Wie verbaasd is over de usb-drop van Factcheckers had gewoon in 2022 mijn interview met Steven Van Belleghem op apache/ kunnen lezen. "Er is altijd wel een personeelslid dat zo’n stick vindt en zijn nieuwsgierigheid niet kan bedwingen." Gevolg: bedrijf gehackt. apache.be/2022/11/16/dre…

🛍️ Steven Van Belleghem, world-leading expert in #customerexperience and the #author of A Diamond in the Rough, analyses how Temu is taking on the giants of #ecommerce. maddyness.com/uk/2024/01/31/…

What distinguishes actual loyalty programs from marketing loyalty programs? Don't miss Steven Van Belleghem on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy. hyken.com/amazing-busine… #customerservice #CX

How the Love of 100 early AirBnB customers were the start of their global success buff.ly/3wd76dH via Steven Van Belleghem of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

Most companies claim they're customer-centric, but few truly deliver. What's the secret to a customer-obsessed culture? CX expert Steven Van Belleghem shares 4 powerful transformations to bridge the execution gap and drive loyalty and growth. 👇🧵

CX Tip: Go JOY SPOTTING in your company! by Steven Van Belleghem buff.ly/45qatuS via Steven Van Belleghem of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

.Domino's Pizza taking pizza delivery to new heights!

Customer Experience trends for 25: The Rise of AI Agents and its impact on #CX youtube.com/watch?v=W7BOk1…