Great to see the revamped platforms 13 and 14 satellite lounge at Manchester Piccadilly reopened after recent works. Transport Focus colleagues worked with the team during the works to mitigate disruption for passengers.

Privileged to be part of LindaMcCordTF Transport Focus final day as Chair of West Midlands Bus Alliance. Linda has done a fantastic job for local bus passengers over 8 years. Challenging operators and Transport for West Midlands but always balanced, consumer focused and evidence based 👏

📰 | 🎫 - Steve Rotheram has announced a new reduced £2 fare for people using the Headbolt Lane line – which will make it cheaper to travel over the summer weekends! Find out more 👉 ow.ly/6FHZ50SxZEq

Nice touch by Avanti West Coast on the delayed 06:41 from Stockport to Euston this morning. Just popped to the shop to buy a coffee. 'I can offer you a free coffee as we're delayed' was the reply from the member of crew. Doesn't alter me being late but gesture appreciated.

💸 One in three transactions at railway stations in the most deprived areas are made with cash. Transport Focus analysis highlights how some passengers could be disadvantaged if cash was not accepted for ticket purchases. Find out more: ow.ly/Ambo50SKSeW Great British Railways

On my way to Derby for launch of this timely report. Buses provide vital access to work, education, health, shopping and leisure. Transport Focus research shows that a frequent, reliable and value for money service drives up passenger satisfaction and can attract new users.

Great to hear Simon Lightwood MP and Mayor of the East Midlands, Claire Ward recognise vital role buses play. Also recognised Transport Focus priorities in response to my question about what better buses look like in the future. Need to focus on frequency, reliability, value for money and integration.

The Social Value Toolkit for Buses will be launched tomorrow in Birmingham and Online. The Toolkit will be available on our website after the launch event. You can find out more by exploring our latest blog post, or book a last minute ticket: buscentreofexcellence.org.uk/events/launch-…

Delighted to be in Birmingham this morning. Talking at Bus Centre of Excellence event launching Department for Transport Arup 'Social value toolkit for bus'. I'll be outlining key results from the Transport Focus Your Bus Journey passenger survey. Seting out why buses matter to passengers.

Louise Collins of Transport Focus joins our line-up of political leaders and policy experts at our #lab24 fringe event with Centre for Cities. Together, they will debate how transport can play its full role in enabling economic growth, decarbonisation and social mobility.

Natasha Grice of Transport Focus joins our line-up of transport leaders and policy experts at our #Con24 fringe event with Centre for Cities. Together, the panel will debate how transport can play its full role in enabling economic growth, decarbonisation and social mobility.

In our latest blog, Transport Focus Director, Natasha Grice, discusses our Transport Focus Rail User Survey, which highlights key passenger priorities like punctuality, reliability, and overcrowding. Find out more: ow.ly/1cEb50TyHLK

🚧 Our new research shows road users don’t widely understand symbols (squares, diamonds, circles) on diversion signs. We're working with National Highways to improve trust in diversions, making sure drivers feel confident navigating roadworks. 🔗 ow.ly/NONH50TMlLQ

We're all set for #HighwaysUK Alex Robertson joins a keynote panel to discuss what Transport Focus is doing for road users. We're also hosting a panel, ‘Diversion routes – the road to satisfaction?’ with Nathan Dacres from National Highways. Highways UK

🚛 Nearly half of lorry drivers are dissatisfied with rest stops, our survey reveals. Transport Focus is bringing together the public and private sector to create long-term solutions to improve safety, facilities and availability. 🔗 ow.ly/iBnv50U07X4 #NationalLorryWeek

Really significant report for us today. Scores for lorry driver rest stops are the lowest we get on any of our surveys and yet the welfare of lower drivers is critical to the health of our economy. Please support and share.

Today we have launched a new report – The next stop: Making London’s buses better 🚍 🚏bit.ly/makingbusesbet… #BetterLondonBuses 1/7

Transport Focus welcomes Louise Haigh's review of revenue protection practices: "We will be sharing what passengers have told us about how confusing the current rail ticketing system is." Alex Robertson Find out more: ow.ly/k9Es50U5UvU

Transport Focus Director Louise Collins will speak at Bus Centre of Excellence and Department for Transport’s Anti-Social Behaviour Conference, hearing the passenger view on tackling issues like violence against women and girls. Learn more in Transport User Voice: ow.ly/L60o50U9QOP #VAWG

Can see why Moto Hospitality Rugby services scored so well on the Transport Focus Motorway Services Users Survey. Clean, bright and spacious. Fantastic friendly service at Greggs too.