🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

Today is a big day in #Dubai because of the Gulf Customer Experience Awards! This is just a glimpse of the pre #ceremony event hosted by #CXM's Greg Willson, so stay tuned for more. #cxinsights #awardsinternational

Hotel #loyaltyprograms are ballooning in size and still proving their worth even as the average member becomes more of a casual couch-surfer than a seasoned suitcase warrior. #hotel #travel #customerService Check out the full story here👇 cxm.world/customer-exper…

The carefree era of #AIexperimentation is winding down. With stricter compliance rules on the way, #businesses face growing pressure to audit AI use and data accuracy. Check out the full story here 👇 cxm.world/employee-exper…

#GoTo has rolled out more than 100 new enhancements to its flagship product, GoTo Connect. Designed with small and midsize businesses (SMBs) in mind, these updates aim to do so much more. 👇 cxm.world/cxm-news/goto-…

Happy #Friday all! This week in #CX’ we bring you the latest roundup of #industrynews! cxm.world/twicx/this-wee…

Reality Defender’s Ben Colman warns that #deepfake fraud is now measurable, escalating, and shockingly easy to produce. 🛡️ It's time to get serious about detection, protection, and staying one step ahead. Read the full story here 👇 cxm.world/cxm-news/deepf…

Whats up with #whatsapp? According to new research by CM.com, retailers that integrate WhatsApp into their #customerservice channels significantly outperform their peers. Check out the full story here👇 cxm.world/cxm-news/uk-re…

📱 #GenZ is over digital overload. A new #HarrisPoll report shows they want real brand experiences — think #popups, print, & #inperson wow. Tactile is trending. Why "The Return of Touch" matters for marketers👇 cxm.world/customer-exper…

🚨 Webinar alert! Join Anastasia Vladychynska & Carlos Espinosa for Off the Record: The Real Story Behind CX. No fluff—just #realtalk on transformation fails, #tech hype & #CX truths. 📅 17 June | 5PM CEST 👇 Register now! us02web.zoom.us/webinar/regist…

Happy #FridayVibes ! And make sure you check out the latest #twicx. This week, we’ve explored a range of stories shaping consumer trust and travel. 👇 cxm.world/twicx/this-wee…

Happy #friday! Here's the new roundup of #CX news! cxm.world/twicx/this-wee…

In #CX, survival isn’t about being the fastest—it’s about being the friendliest. Paul Holden, VP of EMEA Sales at #CallTower, shares why friendliness is the new competitive edge—and how #businesses can scale it using data and #AI.👇 cxm.world/customer-exper…

Another week another #twicx! This #friday we bring you a bit more news about the #genz workplace habbits, #tariffs hitting hard and whats' going on in #pharma. Check out the whole post here.👇 cxm.world/twicx/this-wee…

Happy Friday!  This week, we’ve explored everything from the hidden cost of poor accessibility and how conflict avoidance is quietly killing team dynamics, to #Sephora’s retail glow-up with #Lyft. cxm.world/twicx/this-wee…

The newest article by CallMiner, Inc. for CXM says #customers move fast but most #feedback systems don’t. Is that gap killing the #customerexperience? Check it out on our website👇 cxm.world/customer-exper…