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Listened to this 3 times so far, now to read it in physical form 🚂. An absolute MUST read for anyone dealing with customers in any form. Will Guidara Simon Sinek Kieran Cregan 💙💛 Gary Palmer

Awesome job team!! Chris Beaumont U3 Development

My pleasure! Awesome leadership as always Polly Iddon

Awesome to take #Pudsey around a few fantastic schools today. THANKYOU everyone for fundraising and getting involved! ERACTeamPudsey.

Thanks Si Crumbleholme for the recommendation! From a book filled with inspirational quotes, one quote that resonates with me “Hospitality is a dialogue, not a monologue.”

Great to see Saeed Musa leading a masterclass at U325 just now. Absolute knowledge bombs 💚💙

A very interactive breakout on “Ownership” in our business today at the Assistant Branch Manager Conference! Awesome to see such engagement in our young leaders. 💙💚

A great day at the ASBM Conference. Lots to take back to the branch and share with the team 🙌🏼 #YOTO Si Crumbleholme Abie Price

Sometimes it’s about who you can trust.

Exciting update to the U3 Goal Setting initiative arriving Monday! Looking forward to seeing our managers embrace this awesome update. Kieran Cregan 💙💛

Dave Portnoy gives $60K to a pizza shop owner on the brink of going out of business to help them stay open 🫡

Love this “work ethic eliminates fear” I guess practice eliminates fear also.

Everyone you meet knows more about something than you do. Stay teachable.

Your level of growth comes down to how coachable and open you are to learning new things.

Even a negative situation still holds the potential to produce a positive purpose!

To find a good person, look for the one who eats last.

Goals are for people who care about winning once. Systems are for people who care about winning repeatedly.

Happy Birthday Gary Palmer!! Keep being GREAT 💚💙

“The biggest communication problem is we don't listen to understand. We listen to reply.”