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Just 24hrs to go until our next webinar (8/12 at 12:30pm) in partnership with Diabolocom. We will be looking at remote working and have a case study from Alex Carr from BBGR UK LTD. Register your place today: event.webinarjam.com/register/121/l…

Thank you to all of our members for your continued support throughout 2020. We would like to wish everyone a very Merry Christmas and a Happy New Year from all of the team at UKCCF.

Join us on Thurs 14/01 at 12:30pm for our next Mental Health & Wellbeing in the Workplace webinar. Our guest speaker for this session is Adam Taylor, CEO of VeriCall. We hope that you can join us! Register your place here: event.webinarjam.com/register/132/9…

It’s not too late to join the third in our series of Mental Health and Wellbeing in the Workplace Webinar today (14/1) at 12:30pm. Our guest speaker today is Adam Taylor, CEO of VeriCall. Register your place here: event.webinarjam.com/register/132/9…

As a new #retail landscape emerges, we’re looking ahead to what the future holds for #customerexperience. Hear from Benefit Cosmetics UK, Mamas and Papas, UKCCF, Lloyds and QuantSpark in our new report. Download now ➡️ hubs.li/H0F9q6y0

We are launching our next webinar series looking at Complaints Handling. Our first session is on 18th February 2021 at 12:30 and we have guest speakers from TieTa Book your place to attend today: event.webinarjam.com/register/134/o… #webinar #event #UKCCF #complaintshandling #online #forum

It’s not too late to join our webinar session today (18/02) at 12:30pm looking at Complaints Handling with guest speakers from TieTa. Book your place to attend: event.webinarjam.com/register/134/o…

Our next Mental Health and Wellbeing Webinar is on the 25th February 2021 at 12:30pm. In this session, Jo Garland and Jillian Fergusson will giving an insight into the Wellbeing programme at John Lewis & Partners. Book your place at this session today! event.webinarjam.com/register/136/q…

AvalonBay selects PCI Pal to securely handle its contact centre payments contactcentremonthly.co.uk/?p=5983

Join us for our next webinar discussion panel in partnership with Contact Centre Panel. We will be looking at outsourcing and have a variety of insights from across our industry from our panelists. Register your place here: us02web.zoom.us/webinar/regist…

Join us tomorrow for our next webinar discussion panel in partnership with Contact Centre Panel. We will be looking at outsourcing and have a variety of insights from our expert panellists across our industry. Register your place here: us02web.zoom.us/webinar/regist…

On the 19th May 2021, IPI (IP Integration) are hosting a webinar session with an expert panel that will be discussing the impact of the past year and how survival and growth were achieved and what CX looks like today. Register your place here: ipintegration.com/the-changing-f…

Halfords deploys 8x8 SecurePay powered by PCI Pal Read more: contactcentremonthly.co.uk/?p=6041

Our next Social Media webinar on 25/05 at 12:30pm in partnership with CrowdControlHQ. We will be hearing from The Hyde Group about their Social Media journey. Register your place here: attendee.gotowebinar.com/register/11559…

BLOG: Eckoh asks 'Why the digital transformation roadmap has changed for UK Utilities' contactcentremonthly.co.uk/?p=6058

It’s not too late to join us for our next Social Media webinar tomorrow (25/05) at 12:30pm in partnership with CrowdControlHQ. We will be hearing from @HydeHousing the challenges they faced, and how they continue to deliver a unified customer experience. attendee.gotowebinar.com/register/11559…

Join us for our next Complaints Handling webinar on 08/07 at 12:30pm. We will be Joined by Lorren Poulson and Phil Pearce from Simply Business discussing complaints handling without a dedicated management system. Book your place today: attendee.gotowebinar.com/register/70940…

Have you booked your tickets to Call & Contact Centre Expo yet? We will be there on both days on stand CC-AJ60, it would be great to see you there! Book your FREE tickets here: callandcontactcentreexpo.co.uk/welcome?utm_so…

After two years, it’s back 😀 The National UK Contact Centre Forum Awards 2022 Nominations open 4th April 2022 #ukccfna2022

We've been shortlisted for another TWO awards 🤩 ... This time we've been recognised by UKCCF for our 'Be 100% You' engagement strategy and Large Contact Centre of the Year. We're keeping everything crossed! #ukccfna2022