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We've been busy at work developing our current surveys across our secure online platforms in order to decrease the need for paper surveys and the need for physical returns 1/2

We will continue working with our partners and clients across the industy to ensure that patient experience is continued to be monitored but while prioritising staff and respondent safety 2/2 #staystafe

We have news! Find a new article regarding the CQC National Programme Survey on our website now: patientperspective.org/news/cqc-natio… #patientexperience #ptexp #nhs

National Urgent and Emergency Care Survey 2020. This postal survey is about to start, with the first mailing going out around 2nd November

National Inpatient Survey 2020 This is the first “Mixed-Mode” survey where patients are given the chance to complete online before being sent a paper questionnaire. Due to be mailed out in early January 2021 from patients attending in October 2020.

National Children and Young People Survey 2020 This postal survey is due to be mailed out in early February 2021, from patients attending in November and December 2020.

Results from the National Inpatient Survey 2020 are now on the CQC website: cqc.org.uk/publications/s…

The National Inpatient Survey benchmark reports for all NHS Trusts have now been published. The reports have been redesigned this year and are really informative: nhssurveys.org/all-files/02-a…

The National Inpatient Survey benchmark reports for all Trusts were published in September 2023. cqc.org.uk/publications/s…

The National Inpatient Survey 2024.  The postal survey is about to start, with the first mailing going out in January 2024.

One theme raised in the National Maternity Survey comments by parents relates to support for breastfeeding & diagnosis of babies with tongue tie. This report provides examples of improvement work undertaken by Trusts responding to an FOI. tongue-tie.org.uk/atp-audits

Our latest case study is available based on the national inpatient survey. The themes are patient flow and patient discharge; enhanced discharge lounges, and improvements in discharge summaries & examples of the innovative work. patientperspective.org/case-studies NHS Patients Association

Visit our website for case studies based on the projects, initiatives and service improvements NHS trusts have undertaken to bring about change, highlighted by patients from the national surveys patientperspective.org/case-studies

We've found continued concerns about the quality of NHS hospital maternity services with common issues impacting on safety at services across the country. Today's report presents the findings from our national maternity inspection programme. #MaternityReport

Pleased to share our latest case study covering measures to reduce noise at night for patients in hospital and aid better sleep. patientperspective.org/wp-content/upl…

CQC publishes findings from a survey of more than 45,500 people who used NHS urgent and emergency care (UEC) services in 2024 cqc.org.uk/press-release/…

We want people from all walks of life to share their experiences with care services, good or bad. This will help us make sure that care services are meeting the fundamental standards of care. You can give feedback anonymously. #ShareForBetterCare

The Care Quality Commission (CQC) has published latest national maternity survey. Findings show improvements in mental health support for pregnant women & new mothers. More could be done to ensure people receive the positive maternity experiences they have the right to expect.

New FOI Insights on Maternity Triage – Read the Full Report. The FOI aimed to identify what further changes have been made since the CQC National Review of Maternity Services in England (2022–2024) patientperspective.org/case-studies #MaternityBSOTs

CQC results of a survey of the experiences of children, young people and their parents and carers attending hospital. Children admitted in an emergency had worse experiences in almost every area of care, compared to children admitted for planned treatment. cqc.org.uk/publications/s…