Venmo Support (@venmosupport) 's Twitter Profile
Venmo Support

@venmosupport

Official support handle for @Venmo. Need help? Tweet us M–F, 8am–10pm; Sat–Sun, 8am–5pm CT; or send us an email → venmo.me/support

ID: 254159154

linkhttp://help.venmo.com/ calendar_today18-02-2011 18:39:17

36,36K Tweet

29,29K Followers

228 Following

Venmo Support (@venmosupport) 's Twitter Profile Photo

౨ৎ Hello Colleen, for your security, we recommend deleting your personal information from public view. Please send us a DM with the information.

Venmo Support (@venmosupport) 's Twitter Profile Photo

@coffeeandtopics Thanks for the tweet! Please DM us your full name + email + cellphone # so we can look into this for you. 🙂

Venmo Support (@venmosupport) 's Twitter Profile Photo

@OhhhhDeeeed Thanks for getting in touch! So that we can better assist, please send us a direct message with your name, email address and phone number. Once we receive that we'll take a look ASAP.

Venmo Support (@venmosupport) 's Twitter Profile Photo

@JoeyMat75545123 Thanks for alerting us to this. We were able to confirm that this is not a legitimate Venmo contact. (Our social media team will only ever reach out to you from the official Venmo Instagram and Twitter profiles.) We've forwarded the information you provided u...

Venmo Support (@venmosupport) 's Twitter Profile Photo

@Nathan42278127 Thanks for reaching out. Our social media team will only ever reach out to you from the official Venmo Instagram and Twitter profiles. If you'd like us to take a closer look, please DM us with a screenshot of the message that you received. Thank you again!

Venmo Support (@venmosupport) 's Twitter Profile Photo

@Julia41190645 Sorry for the difficulty you're experiencing when trying to send a balance-funded payment! Please DM us your full name + email + cellphone # so we can look into this issue for you.

Venmo Support (@venmosupport) 's Twitter Profile Photo

@itzzWill__ Hey! Thanks for contacting us! So sorry about the trouble with that. Please provide us your full name + email+ cellphone # so that we can check in to this for you!

Venmo Support (@venmosupport) 's Twitter Profile Photo

@itzzWill__ Thanks for that information! It appears that you have ssuccessfully completed our identity verification process! This means that you should have the ability to send a balance-funded paper. Let me know if there is anything else I can do for you!

Venmo Support (@venmosupport) 's Twitter Profile Photo

@DanOligney Hi there! We're sorry to hear that you're having issues with your account. Please DM us your name, email address & phone number on file with your account so that we can further assist you.

Venmo Support (@venmosupport) 's Twitter Profile Photo

@victorobinna212 We appreciate you reaching out to us about this - please have your friend contact us at [email protected] from the email they have on file with their account along with a brief description of the issue so that we can further assist.

Venmo Support (@venmosupport) 's Twitter Profile Photo

We're aware of some issues with our app at the moment! Our engineers are aware of the issue and are working on a fix. We're very sorry for any inconvenience this may cause, please let us know if we can help with anything else in the meantime, via DM.

Venmo Support (@venmosupport) 's Twitter Profile Photo

Our engineers have confirmed the issue is resolved. If you experienced issues during this time, please try again! Thank you all for your patience. Please DM us if you continue to have issues!

Venmo Support (@venmosupport) 's Twitter Profile Photo

Our engineering team is currently investigating the issue with Instant Transfers and is working on a fix. Keep an eye out for updates regarding when Instant Transfers are up and running.

Venmo Support (@venmosupport) 's Twitter Profile Photo

Instant Transfers are up and running. If you experienced issues during this time, please try again! Thank you all for your patience.

Venmo Support (@venmosupport) 's Twitter Profile Photo

Our engineers are aware of an issue affecting app performance and are working on a fix. We're very sorry for any inconvenience this may cause. Stay tuned for updates and please DM us if we can help with anything else in the meantime!

Venmo Support (@venmosupport) 's Twitter Profile Photo

Our engineers have confirmed the issue has been resolved. If you were having issues during this time, please try again. Thank you all for your patience here and please DM us if you continue to have issues!

Venmo Support (@venmosupport) 's Twitter Profile Photo

We're pleased to report that an internal issue has been resolved by our engineers, so you shouldn't experience further issues. Thank you all for your understanding and do not hesitate to contact us if you have any other questions or concerns!