
Experience of Care at UHSFT
@wecareuhsft
We are the Experience of Care Team @UHSFT, working to ensure patients, families, and carers have the opportunity to get involved and share experiences
ID: 1235950833822556161
http://uhs.nhs.uk 06-03-2020 15:30:32
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We are pleased to be hosting our first Community Carers Engagement Event at University Hospital Southampton π this evening! Carers are sharing their experiences and views, and finding out more about UHS and community services that are available #CarersMatter #WeAreUHS #PatientsFirst


Today, we are celebrating University Hospital Southampton π Division D, including Cardiovascular & Thoracic, Neurology, Spinal Services, Trauma & Orthopaedics, and Radiology. In 2024/25, they received 97% positive feedback in their FFT scores! Find out more about the FFT here: uhs.nhs.uk/about-the-trusβ¦


Our UHS Volunteers at University Hospital Southampton π go above and beyond in support patients, families, and staff across our hospital. The voluntary services team supports and develops volunteering within our hospital in order to enhance patient experience π§‘ #PatientsFirst #WeAreUHS


π©΅ As part of our University Hospital Southampton π Division D celebrations, we wanted to share some of the positive comments received through the FFT! π If you've recently had a stay in hospital or attended an appointment and would like to leave feedback, find out more here: uhs.nhs.uk/about-the-trusβ¦


We have had a great time celebrating Patient Experience Week 2025 at University Hospital Southampton π. We have spoken to lots of patients, carers, family members, and staff members, sharing feedback, and celebrating our teams that go above and beyond to put #PatientsFirst π©΅ #WeAreUHS


Important to make time to celebrate! It was fantastic to see all the lovely feedback on display from patients in Division D. Sarah Halcrow Katie Timmons



Happy Volunteers' Week at University Hospital Southampton π! π§‘ π₯ Our volunteer workforce provides incredible support to patients, carers, families, and staff members across the Trust. Be sure to follow UHS Volunteers for regular updates across the week, including our Volunteer Awards this Thursday! π

In May 2025, University Hospital Southampton π received 1,876 responses to our Friends and Family Test (FFT) Feedback Surveys. 93.18% of patients rated their overall experience of UHS as "Very Good" or "Good". Information about FFTs can be found here: uhs.nhs.uk/about-the-trusβ¦



Happy Feedback Friday!π Each Friday we celebrate the successes of different teams and staff across University Hospital Southampton π, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from a patient seen in Oral & Maxillofacial Outpatients!



Recently an evening Intensive Care Unit (ICU) Peer Support Group was hosted in our Hub by Fiona, one of the ICU Senior Sisters. It's a privilege to be able to offer a safe space for patients and families to connect in a non-clinical environment at University Hospital Southampton π β€οΈ


Multiple nominations and worthy winner of this months Star award βοΈ Our very own Blue Cunningham our patient involvement and engagement officer π Blue worked so hard for our patient experience week ππΌ Experience of Care at UHSFT


This months βExperience of Care Heroβ was awarded to our oncology consultant Carolyn βοΈ βshe is kind and caringβ a real accolade and heartfelt nomination from a patient β¦ presented by our CMO Paul Grundy University Hospital Southampton π Experience of Care at UHSFT


Happy Feedback Friday!π Each Friday we celebrate the successes of different teams and staff across University Hospital Southampton π, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from the daughter of a patient seen in Pulmonary Function!


Happy Feedback Friday!π Each Friday we celebrate the successes of different teams and staff across University Hospital Southampton π, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from a patient seen by our Maternity team!



Happy Feedback Friday!π Each Friday we celebrate the successes of different teams and staff across University Hospital Southampton π, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from a patient seen in the Cardiac Cath Labs & Day Unit!
